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Explore the help topics, and if you can't find your answer or just want to say 'hi', please come by the forums (which are filled with friendly folk, we promise!) or email us.

I've changed my mind. Can I request a refund?

We want you to feel good about your purchase. We offer full refunds* within 14 days of purchase, no questions asked -- just get in touch.

After that, we don't offer refunds, but you can disable auto-renew anytime and won't be charged again.

If you experience an issue when paying for a Remember The Milk Pro account, such as upgrading the wrong account or a duplicated payment, please contact us and we'll work with you to fix the issue.

Note: If you upgraded prior to February 3, 2016, your Pro account will not automatically renew. Once your current Pro status expires, you will be downgraded to a free account if you choose not to renew.

* We're only able to offer full refunds within 14 days of purchase for those upgrades purchased through this website. Apple and Amazon don't allow us to offer refunds for In-App Purchases, sorry! In addition, each individual may only request a full refund up to two times in a calendar year (after that, refunds will not be offered).

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