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I don't receive Push Notification reminders

Reminders via Push Notifications are sent according to your Remember The Milk reminder settings (learn more about configuring reminders). If you experience problems with Push Notifications, please try the following to resolve the issue:

1. Is your device jailbroken or "hacktivated"?

As far as we're aware, at this time Apple doesn't support the Push Notifications service on jailbroken or "hacktivated" devices. If this applies to you, we're sorry that Push Notifications won't work with the app on your device.

2. Double check your reminder settings.

Please see the reminders guide for instructions on setting your preferences. You can check that your preferences are working by setting up a different reminder method (e.g., email) and ensuring that you receive reminders at the correct time.

3. Restart your device.

Some issues with Push Notifications may be resolved by restarting the iPhone OS software, then launching the RTM app again. To restart your iPhone or iPod touch:

  1. Hold the power button until "slide to power off" appears.
  2. Slide to power off.
  3. After the device is off, press the power button to turn it back on.
  4. Tap the 'RTM' icon to relaunch the app.

4. Still having problems?

Please contact us.

Note: Push Notifications are available exclusively for users. Learn more about Pro features

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