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Response time

(closed account) says:
Help! The Milksync trial deleted all the tasks I had entered.

I found a post in the forum on 9/24/08 about the same issue. In that case, the user submitted a support request and RTM was able to restore his tasks.

I followed the link in the post and also submitted a request for support, but haven't had a response yet. How long does it usually take to hear back from someone? Or do I not qualify for support since I'm not a pro user yet?
Posted at 9:54pm on May 12, 2009
andrewski (Remember The Milk) says:
You'll be answered; the only difference with Pro users is that they get priority. Usually it'll take a few days.
Posted 15 years ago
(closed account) says:
Emily restored all my tasks that had been deleted. Thanks so much! RTM Support rocks! :-)
Posted 15 years ago
andrewski (Remember The Milk) says:
Excellent!
Posted 15 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.