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Ticket not handled for 10 days

iamsamiam says:
What should I do if my ticket is ignored? I submitted it 10 days ago and haven't heard anything back. I'm a pro user and it's an issue with my subscription, not a nice-to-have request.
Posted at 1:18pm on August 27, 2026
bamie9l says:
ive also been struggling to get tickets responded to. im getting worried theres noone on the other side...
Posted 6 weeks ago
markus.jung says:
Did you two get a response since you asked here?
Posted 4 weeks ago
iamsamiam says:
I got nothing
Posted 3 weeks ago
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