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Login gives "There was a problem loading Remember The Milk. :("

paul.losacco says:
I'm using Chrome Version 138.0.7204.97 (Official Build) (64-bit). Going to my saved https://www.rememberthemilk.com/app/#today URL as I always do bypasses the login and gives the running milk carton graphic, then:

There was a problem loading Remember The Milk. :(

Please hit "Try again". If the app still doesn't load, check out the troubleshooting steps for help with common problems.

Try Again doesn't help, nor does Switch to Stable release channel. I logged in using my RTM credentials on an incognito browser (that worked) then disassociated my Google account thinking that might be the problem. After I reboot I'll test it.
Posted at 10:03pm on July 10, 2025
paul.losacco says:
I thought that might help, but no luck. Using incognito window prompts for login and using my RTM credentials works fine. Using a regular Chrome window logged-in to my Google account still by-passes all logins and gives me the "problem loading" error.
Posted 5 weeks ago
takets says:
Me too.
Not working.
Posted 5 weeks ago
maxrabbit says:
Me too. Chrome Stable & Firefox both.

https://status.rememberthemilk.com/

Shows issues.
Posted 5 weeks ago
edward.owen says:
Same issue. Tried on both Bing and Opera.
Posted 5 weeks ago
chris.noto says:
Same here. MacOS, Chrome and Safari, both.
Deleted cache and all other troubleshooting steps.
No joy. Nice.
Posted 5 weeks ago
chris.noto says:
Add Brave Browser to the list...
Posted 5 weeks ago
momoy says:
me,too
Posted 5 weeks ago
ndmaxwell says:
Nuked on Linux (Lubuntu 24.04): Chrome, Firefox, Edge, Brave
Posted 5 weeks ago
mxq says:
me too. (Safari and Mac app)
It happened once yesterday and recovered about 1 hour later.
Todayk July 11 00:00UT, it happens again. iPhone app seems to be OK. It must be a web-server-side problem. I hope they fix it soon.
Posted 5 weeks ago
mxq says:
me too. (Safari and Mac app)
It happened once yesterday and recovered about 1 hour later.
Todayk July 11 00:00UT, it happens again. iPhone app seems to be OK. It must be a web-server-side problem. I hope they fix it soon.
Posted 5 weeks ago
libdancer99 says:
I've been having the same problems since last night--7/9. Oddly, I was just able to load RTM on MS Edge, but could not open it in a duplicate tab. Do not want to close it so I can do some work. Nothing yet on Chrome, Version 138.0.7204.101 (Official Build) (64-bit)
Posted 5 weeks ago
libdancer99 says:
It just crashed on Edge, so I'm back where I started.
Posted 5 weeks ago
paul.losacco says:
Wow, ok it's not just me then. The problem listed on the https://status.rememberthemilk.com/ page that maxrabbit pointed us to refers to MilkScript. I have not implemented any MilkScript code, so this issue occurs without using MilkScript. The good people at RTM may want to clarify that on their post.
Posted 5 weeks ago
paul.losacco says:
## THIS WORKAROUND WORKS FOR ME ##

Open an incognito session (I use Chrome). When I go to my usual RTM bookmark I see the sign-in screen. Entering my RTM user and password let's me in.

This is a guess, but it seems like my non-incognito session is trying to use cached credentials, either RTM or my Google account which I linked, and RTM if barfing on that.
Posted 5 weeks ago
crystal.odenkirk says:
The windows desktop app shows the same error.

In both regular and "private browsing" Firefox, which does not have cached credentials bc I only use rtm in the desktop app and chrome, I also get the same error, so it's not strictly a cache problem.

I also couldn't get an incognito session to work in Chrome. Same error as everything else.

My android app is working so far.
Posted 5 weeks ago
jilt says:
I am having the same problem with the windows desktop app and using my saved link.
I have emailed Remember the Milk but no response as yet.
I am considering changing to another app as having ongoing issues with the PC version & anroid phone app not syncing. Very frustrating.
Posted 5 weeks ago
renz3 says:
same for me: Windows app and edge ...:-(
Posted 5 weeks ago
andrewski (Remember The Milk) says:
Hi everyone,
Sorry for the inconvenience here! The development team resolved some problems with one of the servers around 6:00 UTC. You can see details on our status page.

Any further problems please let us know!

And jilt, I will be in touch about your specific issue, since it is something more specific. Sorry I didn't get to your email yet (overnight for me)! 💙
Posted 5 weeks ago
paul.losacco says:
Thanks, andrewski. Everything is now working for me. I'll post an update should the problem come back.
Posted 5 weeks ago
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