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App won't load in Firefox, Chrome or Edge since Monday

josefa2024 says:
hi,
I already wrote to the support more than once, but I don't get an answer. I have been a pro-user since 2016 and I need my RTM app for work. Right now I can only access RTM via mobile phone and that's not enough.
I cleared cache and cookies, deleted and re-installed Firefox, I tried Chrome and even Edge and of course I tried using https.
I paused / deleted all my addons. Nothing works.
I really need some help with the app.
thanks.
Posted at 1:28pm on July 1, 2022
andrewski (Remember The Milk) says:
Hi josefa2019,
Sorry for the delay in getting back to you but we will help you by email! We'll see what we can figure out for this. đź’™
Posted 1 year ago
josefa2024 says:
ok, thanks for the update.
Posted 1 year ago
josefa2024 says:
did you forget about me?
Posted 1 year ago
andrewski (Remember The Milk) says:
Not at all! We are working on your issue and will be in touch by email. We're sorry the app isn't working for you right now! đź’™
Posted 1 year ago
josefa2024 says:
Andrew,
please tell your developers to go into my pro account, delete the trash and delete all finished tasks.
I didn't delete the finished tasks in years. There are a lot of them.
When I'm on the phone I can only delete them one by one and it'll take forever.
After deleting the trash and the finished tasks the app might hopefully work again.

I think that's the least you can do for me after stalling me since June 27th.
Posted 1 year ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.