Hi lcscott,
Sorry to hear about this! If you're using the older app, you can switch on our switcher page. (If you're unsure which app you're using, you can check on that page too.)

We're hearing a few reports of some odd behavior with the older app this week, and we're investigating those. (Sorry about that!) But we're not hearing about any problems in the newer app, so that's why I ask.

Either way, keep me posted on what you find and let us know how else we can help!

I was using the old app. I will try the new one.

thanks

Sounds good, keep us posted on what you find!

I haven't seen any blank emails in the last few days, but I also didn't get emails for my last two reminders. So this problem is continuing. I really can't use Remember the Milk if it only sends reminders on occasion.

Might the issue be that my reminders for the most part were created using the old web site? They are recurring events for the most part. Would I really have to recreate all of them for them to work reliably now?

Hi lcscott,
Sorry that you're not seeing reminders consistently over the last few days. And sorry that switching apps alone didn't help.

Where/when the tasks were created would not matter for reminders, so it shouldn't be necessary to do any more work on the tasks themselves.

Are you able to contact us so we could look at some more specifics with you? I'm thinking whether it's possible to get a screenshot of what you've been seeing so we can correlate and help get this working.