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Sync error using

emisjerry says:
Mobile: HTC Touch HD (Windows Mobile 6.1 Professional)

After syncing, it displays the following message:

Error: Cannot establish an Internet connection.

debug log has the following message

20:00:49 GMT +8:00 [INFO] - Establish connection: test internet connection status...
20:00:49 GMT +8:00 [DEBUG] - Not connected: try to connect...
20:00:49 GMT +8:00 [DEBUG] - Try to establish connection...
20:00:49 GMT +8:00 [DEBUG] - Start internet connection process...
20:00:51 GMT +8:00 [INFO] - Internet connection succesfully completed.
20:00:51 GMT +8:00 [DEBUG] - User Agent = MilkSync for Windows Mobile
20:00:52 GMT +8:00 [DEBUG] - Connecting to www.rememberthemilk.com:443
20:00:52 GMT +8:00 [DEBUG] - Requesting resource /sync/
20:01:38 GMT +8:00 [DEBUG] - HttpSendRequest error 12002: 作業逾時


20:01:38 GMT +8:00 [DEBUG] - Network error: the request has timed out -> exit.
20:01:38 GMT +8:00 [ERROR] - Error in preparing sync: Network error: the request has timed out -> exit.
20:01:38 GMT +8:00 [DEBUG] - Sync ended multiple sources.
20:01:38 GMT +8:00 [DEBUG] - Synchronize is returning: 2007.
Posted at 12:43pm on February 18, 2009
emisjerry says:
Where's the customer service? No body answer...

Anyway, it works now, i don't why.


Posted 15 years ago
emily (Remember The Milk) says:
Just wanted to note for anyone experiencing a similar issue, please be sure to submit a MilkSync for Windows Mobile issue report via our support system.

Please select the issue that you're experiencing from the list on the left, and follow the steps shown. If your issue isn't listed, just click on "I'd like to report a new issue" on the left.

Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.

Thanks! :)
Posted 15 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.