Can't receive SMS even if my carrier is listed as supported (Vodafone Italy)
luciano.zanin says:
As in title.
My mobile network is listed as supported but I can't receive SMS reminders from RTM.
Email-to-SMS is supported by Vodafone Italy and it's active for my number.
I can receive SMS send by email, I tried several times, using the address "mynumber@sms.vodafone.it".
I can receive SMS from Google Calendar too.
I tried to change my number in RTM reminders page too, trying with and without the County code (+39) but anything changes.
I also tried to open an issue for this but your "submit a report" page only allows me to tell you that my mobile network is not supported (but it is)
I have enough elements to be sure that problems stand on your side.
Please can you make some verifications?
Maybe you're not using the correct email-to-SMS address to send SMS.
I will to subscribe a Pro account but I won't if I can't have SMS reminders, because they're fundamental for me.
Hope you will give a look at this problem.
My mobile network is listed as supported but I can't receive SMS reminders from RTM.
Email-to-SMS is supported by Vodafone Italy and it's active for my number.
I can receive SMS send by email, I tried several times, using the address "mynumber@sms.vodafone.it".
I can receive SMS from Google Calendar too.
I tried to change my number in RTM reminders page too, trying with and without the County code (+39) but anything changes.
I also tried to open an issue for this but your "submit a report" page only allows me to tell you that my mobile network is not supported (but it is)
I have enough elements to be sure that problems stand on your side.
Please can you make some verifications?
Maybe you're not using the correct email-to-SMS address to send SMS.
I will to subscribe a Pro account but I won't if I can't have SMS reminders, because they're fundamental for me.
Hope you will give a look at this problem.
Hi Luciano,
would it be possible to submit a support request via the below link? This webform will allow us to collect all the information we require to get this sorted.
http://www.rememberthemilk.com/help/contact/support/?ctx=reminders.newissue&report=1
Thanks!
arvid
would it be possible to submit a support request via the below link? This webform will allow us to collect all the information we require to get this sorted.
http://www.rememberthemilk.com/help/contact/support/?ctx=reminders.newissue&report=1
Thanks!
arvid
luciano.zanin says:
Thanks for replying
I submitted a support request using the page you specified.
Hope you will be able to investigate on the problem.
Luciano
I submitted a support request using the page you specified.
Hope you will be able to investigate on the problem.
Luciano