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Won't accept new due date

ray.toth says:
I am trying to update a due date from the web interface on a task that shows "never" as the due date. However, when I type in the date and hit enter, all I get is the timer spinning and it does not accept the new date. Any ideas?
Posted at 3:21pm on November 12, 2008
emily (Remember The Milk) says:
Hi ray.toth,

Just a couple of questions:

1) Would it be possible to let me know the text that you're entering into the due date field?

2) Can I ask which browser and operating system you're using?

3) Do you happen to have any security/anti-virus software installed? (Just need to check in case something is incorrectly blocking RTM.)

Thanks!
Posted 10 years ago
ray.toth says:
I tried entering all of the following:
"today", 11/12/08, 11/12/2008, November 12,2008, 12 November 08, 12 Nov 08, etc

No luck with any of them. I am (unfortunately) using IE7 and Win XP Pro service pack 2 at work. There system is using Symantec antivirus software.
Posted 10 years ago
emily (Remember The Milk) says:
Thanks for letting me know.

Just in case something is partially blocking the site and causing this issue, would it be possible to try accessing the site via the HTTPS URL (if you're not doing so already)?

https://www.rememberthemilk.com/

Thanks!
Posted 10 years ago
ray.toth says:
Thanks! I tried the HTTPS site, also with no luck...
Posted 10 years ago
emily (Remember The Milk) says:
Hi Ray,

Hmm, would you mind submitting an issue report via our support system for this?

(Please reference this forum topic in your report.)

There may be some more troubleshooting steps that we can try to work through via email.

Thanks!
Posted 10 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.