Emily, Please help! This has happened to me once, and now it has happened to a person who I recommended this program to. When she tried to send three tasks to me, they did not send, even though my user name is correctly entered into her contact list. But my contact list does not have her user name in it. But that is a separate issue. The issue here, is that she would like to try sending these tasks again, but they are all sitting in her sent list with the designation "not sent". Why are these tasks in the sent list if they have not been sent? And more importantly, why is there not a way to transfer the tasks back out of the sent list so that we can try sending them again? I do not think it is fair for us to have to retype a task in order to try again to send it. I should mention that I am typing this Help Post from within her account. My account is "aaronhh". This is an issue which might not ever occur for experienced users, but it occurred for me when I was brand new, and now it is occurring for another brand new user, so this is definitely an issue which needs to be addressed ASAP.