Difficulty Remembering Account info for Mobile Version
tm.hiswork says:
Hi There,
I have been working with Remember the Milk on my laptop, and it works great. However, I have had some issues with the mobile version. I am currently attempting to use RTM with my Treo 680 and the standard "Blazer" browser. The site seems to function properly, however, every time I come back I can't seem to log in. Each time I type in my username and password, the screen just refreshes, and the fields are blank as if I never typed anything in. I thought at first that I was just typing my information in incorrectly, but after mistyping my password, a notice appeared that told me it was incorrect. I have found a way to get back into my account, but it isn't easy :)
Here's what I have to do:
• I have to go to the non-mobile version of the web page, and log in (sometimes it remembers me on the non-mobile version)
• Wait until the screen pops up that says "Your Browser Doesn't Support Javascript".
• Find and tap the link to the mobile version of the site.
• Log in on the mobile side, and then it works.
If you have any suggestions for me to try so I can avoid all of this, it would be much appreciated. I have attempted to use the Opera Mini browser, but it crashes frequently on my handheld. I thought it might be a cache or cookies thing also, but the browser seems to keep me logged at other places. Despite these issues, I must say that I have been pleased with your site and it has become a very useful daily tool for staying organized.
Thanks,
Thomas
I have been working with Remember the Milk on my laptop, and it works great. However, I have had some issues with the mobile version. I am currently attempting to use RTM with my Treo 680 and the standard "Blazer" browser. The site seems to function properly, however, every time I come back I can't seem to log in. Each time I type in my username and password, the screen just refreshes, and the fields are blank as if I never typed anything in. I thought at first that I was just typing my information in incorrectly, but after mistyping my password, a notice appeared that told me it was incorrect. I have found a way to get back into my account, but it isn't easy :)
Here's what I have to do:
• I have to go to the non-mobile version of the web page, and log in (sometimes it remembers me on the non-mobile version)
• Wait until the screen pops up that says "Your Browser Doesn't Support Javascript".
• Find and tap the link to the mobile version of the site.
• Log in on the mobile side, and then it works.
If you have any suggestions for me to try so I can avoid all of this, it would be much appreciated. I have attempted to use the Opera Mini browser, but it crashes frequently on my handheld. I thought it might be a cache or cookies thing also, but the browser seems to keep me logged at other places. Despite these issues, I must say that I have been pleased with your site and it has become a very useful daily tool for staying organized.
Thanks,
Thomas
emily (Remember The Milk) says:
Thomas, thanks for these details. We're very curious as to why the Blazer browser is behaving like this! Can I ask which mobile URL you're going to (is it http://m.rememberthemilk.com/ or another bookmarked URL on the mobile site)?
Thanks!
Thanks!
tm.hiswork says:
Yes, it is just going to http://m.rememberthemilk.com. Just as a side note, is there a browser you know of other than Opera that works well with the palm hand held? If you don't know of any off the top of your head, don't worry about it, I am more concerned with getting RTM to work with Blazer :)
Thanks again,
Thomas
Thanks again,
Thomas
emily (Remember The Milk) says:
Unfortunately I don't know of any browsers apart from Opera, sorry (although someone else on this forum might :)
We've done some testing using an emulator for the Treo, but unfortunately the issue doesn't happen with Blazer in the emulator, so we're going to need to get our hands on an actual device in order to investigate further.
Also, can I ask which network you're using?
A couple of other things that might be worth trying (if you haven't already), in case they help:
- Clear the browser's cache and cookies and try logging in again
- Try using the HTTPS URL instead: https://m.rememberthemilk.com/
We've done some testing using an emulator for the Treo, but unfortunately the issue doesn't happen with Blazer in the emulator, so we're going to need to get our hands on an actual device in order to investigate further.
Also, can I ask which network you're using?
A couple of other things that might be worth trying (if you haven't already), in case they help:
- Clear the browser's cache and cookies and try logging in again
- Try using the HTTPS URL instead: https://m.rememberthemilk.com/