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Add-on stopped working on Chrome for Mac

rob.grayson says:
I've been using this extension with Chrome for Mac for years now. Just today it's stopped working: the extension is still visible, but instead of sitting in its own space beside the Gmail inbox, it's kind of superimposed over the inbox, and is therefore unusable.
Posted at 9:19am on October 24, 2017
ruadog says:
I am seeing the same thing with Firefox on Windows 10.
Posted 8 months ago
tristo (Remember The Milk) says:
Thanks for passing this on - we've seen this issue ourselves and we are investigating. It's perhaps likely due to a change in Gmail.

I don't have a timeline on a fix but the team are aware of the problem.

I'll report back here when we know more.
Posted 8 months ago
rfruth says:
Thanks for the update - I am having the same problem with both Google Chrome (Version 62.0.3202.62 (Official Build) (64-bit)) and Mozilla Firefox (56.0.1 (64-bit)) running on W10 Pro.
Posted 8 months ago
rfruth says:
Forgot to mention Gmail version "172050986"
Posted 8 months ago
ruadog says:
I'm running the same config as fruth:
Firefox 56.0.1 64-bit, but on Win 10 Home
Gmail version 172050986
Posted 8 months ago
tracymckibben says:
Adding a "me too" to the conversation.
Posted 8 months ago
judykator says:
Mayby do Gmail Add-ons
https://gsuite.google.com/marketplace/category/works-with-gmail
Posted 8 months ago
ruadog says:
It's working properly for me now. :)
Posted 8 months ago
tristo (Remember The Milk) says:
Yes, this should be working for everyone now! Let us know if that's not the case.
Posted 8 months ago
rob.grayson says:
Working now, thanks.
Posted 8 months ago
rfruth says:
Yes - back to normal - thanks!
Posted 8 months ago
tracymckibben says:
Worked fine yesterday, but broken again today. Exactly the same symptoms.
Posted 7 months ago
tristo (Remember The Milk) says:
Thanks for letting us know - would you be able to get in touch direct and send a screenshot of what you're seeing now?

https://www.rememberthemilk.com/help/contact/

Thanks again!
Posted 7 months ago
tracymckibben says:
See support ticket #124947, I sent a screenshot when I opened that ticket.

Here's a link to that same screenshot: https://www.dropbox.com/s/229qx8krho25mw1/2017-10-24%2008_53_43-Inbox%20%2838%29%20-%20tracy.mckibben%40gmail.com%20-%20Gmail.png?dl=0
Posted 7 months ago
ruadog says:
I am finding that sometimes I come back to the computer after being away for a while and the page is messed up again, but if I refresh the whole gmail page, it redraws properly.
Posted 7 months ago
tristo (Remember The Milk) says:
If you are still experiencing an issue, would it be possible to tell us which Inbox you're using - eg Default, Priority Inbox, Unread first, etc?
Posted 7 months ago
tracymckibben says:
Default here, with the Multiple Inboxes lab feature enabled (unchanged for years). Like ruadog, I found that refreshing the entire page redraws the sidebar correctly.
Posted 7 months ago
ruadog says:
I am using only the primary and promotions mailboxes.
Posted 7 months ago
tristo (Remember The Milk) says:
Thanks for all the information, that's been really helpful.

A refresh of Gmail should have you right now if you're not seeing it working as normal - let us know if that's not the case!
Posted 7 months ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.