Invalid user name or password
chrishberry says:
I'm trying to sign in to my account using the Android app, but get "Invalid user name or password". I've tried using both my user name and email address. I even changed my password from withing RTM web. Any suggestions?
andrewski (Remember The Milk) says:
Hi chrishberry,
You'll want to make sure you're using your Remember The Milk username, as it's not possible to sign in with email address or your Google or Facebook accounts in the mobile apps.
Aside from that, you may want to reset your password from your Android device, so your new password is typed on the same keyboard you're using to sign in. That can help make sure your password is typing as expected.
Hope this helps!
You'll want to make sure you're using your Remember The Milk username, as it's not possible to sign in with email address or your Google or Facebook accounts in the mobile apps.
Aside from that, you may want to reset your password from your Android device, so your new password is typed on the same keyboard you're using to sign in. That can help make sure your password is typing as expected.
Hope this helps!