Login problems today
jim says:
Today the regular version of the site required me to re-login much too frequently and the mobile version didn't work at all. In the mobile version I enter my username and password on the login screen and after it loads for a while it simply displays the login screen again. No error is reported.
emily (Remember The Milk) says:
Jim, thanks for letting us know.
Has anything changed with your Internet connection recently (firewall etc)?
It sounds as though the cookies may be being blocked -- can I ask which browser you're using? If you have another browser, perhaps you could see if it works with this.
Thanks!
Has anything changed with your Internet connection recently (firewall etc)?
It sounds as though the cookies may be being blocked -- can I ask which browser you're using? If you have another browser, perhaps you could see if it works with this.
Thanks!
jim says:
Hi Emily...
Thanks for the response. It was happening to me both at home and at
work. I use Firefox on Win XP SP2 at all times other than when doing cross-browser testing on my web sites. It was behaving even worse from my BlackBerry. I couldn't even get past the login screen on my BlackBerry. No error would be reported but after submitting I would always be returned to the login screen.
At this moment I don't seem to have the issue at home. However, my BlackBerry is still behaving the same way.
I have not upgraded my browser on any of the platforms recently.
Jim
Thanks for the response. It was happening to me both at home and at
work. I use Firefox on Win XP SP2 at all times other than when doing cross-browser testing on my web sites. It was behaving even worse from my BlackBerry. I couldn't even get past the login screen on my BlackBerry. No error would be reported but after submitting I would always be returned to the login screen.
At this moment I don't seem to have the issue at home. However, my BlackBerry is still behaving the same way.
I have not upgraded my browser on any of the platforms recently.
Jim
emily (Remember The Milk) says:
Thanks Jim, I've responded via email with some more questions so that we can try to diagnose this issue.