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I'm not receiving IM reminders any more

(closed account) says:
A couple of days ago I suddenly stopped receiving reminders from RTM.
I have RTM linked to both Skype and AIM, and now I'm not getting anything over either service. RTM is on my contacts list for both, and I have tried removing and re-adding them both but to no avail.

I've tried everything listed here http://www.rememberthemilk.com/help/contact/support/?ctx=reminders.noim

I can't think of anything else I can do to try and fix it my end, so any further insights would be greatly appreciated.

Thanks,

Giltrap
Posted at 4:44pm on August 10, 2010
andrewski (Remember The Milk) says:
If you haven't done so already, would it be possible to submit a Reminders issue report via our support system?

Please select the issue that you're experiencing from the list on the left, and follow the steps shown. If your issue isn't listed, just click on "I'd like to report a new issue" on the left.

Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.

Thanks!
Posted 13 years ago
(closed account) says:
I decided to test it once more before submitting a report, and it started working again. Isn't that just typical? :)

If it occurs again, I'll submit a report.

Thanks!
Posted 13 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.