Remember The Milk for iPad

Available now on the App Store.

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Frequently asked questions about the app are answered below. If you still have questions after reading the FAQ, please contact us.


Installation

Which version of the iOS software do I need?

You'll need iOS 7 or later (learn how to upgrade). The app won't work on previous versions of the iPhone software, sorry.

How do I install the app?

From your computer:

  1. Just click on this link to launch iTunes and download the app.
  2. Once the download is complete, sync your iPad with iTunes.
  3. Go to the Home Screen on your device and tap the 'RTM' icon.

From your iPad:

  1. Tap the App Store icon.
  2. Search for Remember The Milk.
  3. Download the app.
  4. Go to the Home Screen on your device and tap the 'RTM' icon.
Can I install the app on multiple devices?

Yes, if you happen to own more than one device (e.g., an iPad as well as an iPhone), you're welcome to install the app on both devices. If you've upgraded to Pro, both devices access the one Pro account. Push syncing helps to keep the tasks on each device in sync; changes that you make to your Remember The Milk tasks on one device will sync up with the other devices so you're up-to-date.

How do I uninstall or reinstall the app?

Please see the instructions available from Apple if you need to uninstall or reinstall the app.


Basics

Does the app work in landscape mode?

Yes! All screens work in landscape mode too. Just flip your device to landscape to try it out.

Does the app support multitasking?

Yes! The app supports fast app switching, the iOS feature that allows you to quickly switch between recently used apps.

Does the app have VoiceOver support?

Yes! The app has full support for VoiceOver, iOS's gesture-based screen reader. Accessibility features require iOS 4.2 and above.

How do I navigate within the app?

The app is divided into "cards". When viewing a list, then a task, then a note, there is a card for each; these will stack atop one another. It's then possible to slide these cards left and right to continue navigating.

Just try it out by tapping and sliding around the app!

How do I get rid of some cards?

If you're finished viewing a task and/or note, you can "discard" them by sliding the list card to the right. You'll see a graphic behind the list card showing the cards "falling off" to the right.

I often use public Wi-Fi networks. How does my device communicate with your servers?

Your device communicates with our servers using a secure HTTPS connection to transfer both login details and tasks data. HTTPS is a secure protocol that provides authenticated and encrypted communication.


Synchronization

How do I change my sync settings?
  1. Navigate to the Settings screen by tapping its icon in the upper left.
  2. Tap the Schedule or Sync fields and select your preference.
How often do tasks synchronize with the auto sync setting?

With the app set to auto sync, the app will:

  1. Automatically sync with Remember The Milk when it launches or becomes active (for instance, after the device has been in sleep mode).
  2. Wait several seconds after you've made a change, then automatically begin syncing with Remember The Milk.
  3. Receive changes from Remember The Milk (e.g. in the web app or other services) after several seconds.
  4. Periodically sync around every 5 minutes while the app is open.

When the app syncs, any changes you've made back to Remember The Milk, and checks for any changes from Remember The Milk too. If you don't want to wait for the auto sync, you can manually sync by tapping the sync icon at any time.

What happens when I lose my Internet connection?

No problem! You can continue using the app, just as you normally would. If you have the app set to 'auto' sync, once the Internet connection is available again, the app will attempt its auto sync as scheduled.

How long will the initial sync take?

That depends on how many tasks you have in your Remember The Milk account! If you're using an iPad with 3G connectivity and have a lot of tasks in Remember The Milk already, you might wish to set up the app using a Wi-Fi connection (rather than its mobile connection) to speed things up.

The initial sync needs to transfer all your tasks and notes from Remember The Milk to your device. To make things a little faster, by default it will only transfer completed tasks going one month back. If you'd like to change this setting, once you're set up you can find this option on the Settings screen.

Does the app sync in the background?

Third-party apps currently can't run in the background on the iPad, so the app isn't able to sync once it's closed.

However, we have a bunch of features that ensure your tasks are always up-to-date when you're using the app. When set to 'auto' sync, the app will:

  1. Automatically sync with Remember The Milk when it launches or becomes active (for instance, after the device has been in sleep mode).
  2. Wait several seconds after you've made a change, then automatically begin syncing with Remember The Milk.
  3. Receive changes from Remember The Milk (e.g. in the web app or other services) after several seconds.
  4. Periodically sync around every 5 minutes while the app is open.

When the app syncs, any changes you've made back to Remember The Milk, and checks for any changes from Remember The Milk too. If you don't want to wait for the auto sync, you can manually sync by tapping the sync icon at any time.


Tasks

How do I add a new task?
  1. On your task list, tap the + icon at the bottom right.
  2. Enter your task name. You can use Smart Add shortcuts to include extra details about the task.
  3. Tap Done to add the new task.

With Smart Add, you can include many task details at once, e.g.:

Pick up the milk tomorrow

Take out the Trash on Tuesday *weekly #errand

If you don't remember the shortcuts, don't worry! When adding your task, just tap on one of the icons (due date, priority, etc) below the 'Add Task' bar. You'll then see a list of quick options you can tap, such as common due dates or tags you've created. You can also start typing to filter the options (e.g., find your tags that start with "p"), or enter something that's not in the list.

To save you time, tasks will add fields by context. If you choose to add a task while on your Today list, the task will automatically be due today. The same applies to tasks added on any day, list, Smart List, tag, or location screen.

How do I rename a task?
  1. In your task list, tap on the task you wish to rename to view its details.
  2. Tap the Edit icon to the right of the task name to enter the editing mode.
  3. Tap the task name field and edit the name.
  4. Tap Save to leave the editing mode.
How do I edit a task's properties?

Editing all properties of a task can be achieved by:

  1. In your task list, tap on the task you wish to edit to view its details.
  2. Tap the Edit icon to the right of the task name to enter the editing mode.
  3. Tap the desired field (such as priority) and make your edit.
  4. Tap Save to leave the editing mode.

You can also long-press a task in your task list to perform quicker edits of some properties.

How do I delete a task?
  1. On your task list, tap on the task you wish to delete to view its details.
  2. Tap the More icon to bring up task options.
  3. Tap Delete and then confirm the deletion.
How do I complete a task?

There are three ways to complete tasks. To complete a task by swiping (the fastest method):

  1. On your task list, swipe from left to right on the task that you wish to complete.

To complete an individual task from the task details screen:

  1. On your task list, tap on the task you wish to complete to view its details.
  2. Tap the Complete icon in the upper right.

To complete multiple tasks at once from the task list screen:

  1. On your task list, tap Edit to enter the editing mode.
  2. Tap to select the task(s) you wish to complete.
  3. Tap the Complete icon in the upper right.
How do I postpone a task?

There are three ways to postpone tasks. To postpone a task by swiping (the fastest method):

  1. On your task list, swipe from right to left on the task you wish to postpone.

To postpone an individual task from the task details screen:

  1. On your task list, tap on the task you wish to postpone to view its details.
  2. Tap the Postpone icon in the upper right.

To postpone multiple tasks at once from the task list screen:

  1. On your task list, tap Edit to enter the editing mode.
  2. Tap to select the task(s) you wish to postpone.
  3. Tap the More icon and select Postpone.
How do I edit multiple tasks?
  1. On your task list, tap Edit to enter the editing mode.
  2. Tap to select the task(s) you wish to edit.
  3. Tap the More icon in the upper right and select the property you'd like to change.
  4. Select an option to perform the edit.
How are my tasks sorted?

Tasks are sorted based on the sort order of the view they are in.

Each individual list, Smart List, tag, contact and location can have it's own sort for the tasks in their task lists.

To change the sort order:

  1. Switch to the view (list, Smart List, contact, tag or location) you wish to change the sort order of.
  2. Tap the name of the view in the title bar.
  3. Tap the Edit option.
  4. Tap the sort order field.
  5. Choose how you wish the view to be sorted.
  6. Tap Save.
How do I change the default due date?
  1. Navigate to the Settings screen by tapping its icon in the upper left.
  2. Tap the Default Due Date field and select the due date.

Note: The default due date doesn't apply to the day views (Today, Tomorrow, etc.) or to Smart Lists based on a due date; tasks added to those views will be set to those due dates unless specified otherwise. Read more about this behavior of Smart Lists.

How do I change the default fields shown when adding/editing tasks?
  1. Navigate to the Settings screen by tapping its icon in the upper left.
  2. Tap Default Fields and select the fields you'd like.
How do I view completed tasks?

By default, your incomplete tasks are shown for each list.

To see the tasks you have already completed:

  1. Tap the name of the view in the title bar.
  2. Tap Switch to Completed.

Subtasks

What are subtasks?

Subtasks allow you to further break down a task into more manageable chunks or milestones. Subtasks share many of the same properties and possibilities as regular tasks, they can show up in Smart Lists or be searched for explicitly.

Note: Subtasks are available exclusively for users. Learn more about Pro features

How do I add a subtask?
  1. On your task list, tap the task you wish to add a subtask to.
  2. On the task details screen, tap the + icon at the bottom right.
  3. Tap Subtask.
  4. Enter your task name. You can use Smart Add shortcuts to include extra details about the task.
  5. Tap Done to add the new subtask.

With Smart Add, you can include many task details at once, e.g.:

Pick up the milk tomorrow

Take out the Trash on Tuesday *weekly #errand

If you don't remember the shortcuts, don't worry! When adding your task, just tap on one of the icons (due date, priority, etc) below the 'Add Task' bar. You'll then see a list of quick options you can tap, such as common due dates or tags you've created. You can also start typing to filter the options (e.g., find your tags that start with "p"), or enter something that's not in the list.

Note: Subtasks are available exclusively for users. Learn more about Pro features

How do I edit multiple subtasks?
  1. On your task list, tap the task containing the subtasks you wish to edit.
  2. On the task details screen, tap Edit to the right of the Subtasks title.
  3. Tap to select the task(s) you wish to edit.
  4. Tap the More icon in the upper right and select the property you'd like to change.
  5. Select an option to perform the edit.

Note: Subtasks are available exclusively for users. Learn more about Pro features

How do I change the parent of a subtask?

It is currently not possible to change the parent of a subtask (or move subtasks) within the app, however you can accomplish this on the web app.

  1. Open the Remember The Milk web app.
  2. Follow the steps located here.

Note: Subtasks are available exclusively for users. Learn more about Pro features

When are subtasks shown in a task list?

Subtasks will appear in a task list (such as the Today list) if their parent task is not included in the task list.

For example: Viewing the Today task list, if a subtask is due today but it's parent task is also due today - the subtask will not be included in the Today task list.

Note: Subtasks are available exclusively for users. Learn more about Pro features

How are subtasks sorted?

Subtasks are sorted using the same sort order of the list that the parent task resides in.

There are two ways to change the sort order of a task's subtasks:

  1. Move the parent task to a different list that has the same sort order you'd like for your subtasks.
  2. Change the sort order of the list that the parent task is in.

Note: Subtasks are available exclusively for users. Learn more about Pro features


Notes

How do I add a note to a task?
  1. In your task list, tap on the task you wish to add a note for.
  2. Tap the + icon at the the bottom right, then tap Note.
  3. Enter your note then tap Save.
How do I edit a note attached to a task?
  1. In your task list, tap on the task with the note you wish to edit.
  2. Tap the More icon next to the note you wish to edit.
  3. Tap Edit.
  4. Edit your note then tap Save.
How do I delete a note from a task?
  1. In your task list, tap on the task with the note you wish to delete.
  2. In the Notes section under the task details, tap the More icon next to the note you wish to delete.
  3. Tap Delete.
  4. Tap Delete Note to confirm the deletion.

Push Notifications

What are Push Notifications?

The Apple Push Notification service allows Remember The Milk to send instant task reminder alerts to your device.

Note: Push Notifications are available exclusively for users. Learn more about Pro features

How do I enable Push Notifications for the app?

When you open the app for the first time, you'll be prompted with a message: "RTM Would Like to Send You Push Notifications". If you select OK, you'll start to receive reminder alerts on your device according to your reminder settings.

You can also change your Push Notification preferences at a later date:

  1. Exit the RTM app.
  2. Tap Settings on your device's Home Screen.
  3. Tap Notifications.
  4. Tap RTM and modify your preferences for Sounds, Alerts, and Badges.

Note: Push Notifications are available exclusively for users. Learn more about Pro features

How do I change my Push Notification settings?

To change your Push Notification settings:

  1. Exit the RTM app.
  2. Tap Settings on your device's Home Screen.
  3. Tap Notifications.
  4. Tap RTM and modify your preferences for Sounds, Alerts, and Badges.

Note: Push Notifications are available exclusively for users. Learn more about Pro features

How do I customize the Push Notification sound?

The options available for the Push Notification alert sound are:

  • Nothing
  • Default (your device's default alert sound)
  • Moo
  • Cow Bell

To change your preference:

  1. Navigate to the Settings screen (by tapping its icon in the icons on the left).
  2. Tap the Alert Sound field and select your preference.
  3. Tap Settings to return to the previous screen.

Note: Push Notifications are available exclusively for users. Learn more about Pro features

How do I set my reminder preferences?

You can set your preferences via this website. Please see the reminders guide for instructions on setting your preferences. Note: If you set up reminders, we recommend using the 'auto sync' setting in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.

Will the app badge number be updated via Push Notifications?

Yes! Updates to the app badge number are available via Push Notification. This means that if you add or change your tasks via another Remember The Milk interface (e.g., the web app), we'll update the badge number on your device to reflect these changes.

Note: Push Notifications are available exclusively for users. Learn more about Pro features

Do Push Notifications work on jailbroken or "hacktivated" devices?

As far as we're aware, at this time Apple doesn't support the Push Notifications service on jailbroken or "hacktivated" devices. If this applies to you, we're sorry that Push Notifications won't work with the app on your device.

Note: Push Notifications are available exclusively for users. Learn more about Pro features


Local Notifications

Does the app support Local Notifications?

The app doesn't currently support Local Notifications, sorry. This is a feature that we'll consider as we work to improve the app in the future. To suggest a new feature for the app, please contact us.


Reminders

How do I set my reminder preferences?

You can set your preferences via this website. Please see the reminders guide for instructions on setting up email, IM, or SMS reminders for your Remember The Milk account. Please see the Push Notifications section of the FAQ for more information on pop-up reminders. Note: If you set up reminders, we recommend using the 'auto sync' setting in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.

Can the app pop up with reminder alerts?

Yes, please see the Push Notifications section. Note: If you set up reminders, we recommend using the 'auto sync' setting in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.

How do I add a reminder?

You can set your preferences via this website. Please see the reminders guide for instructions on setting up email, IM, or SMS reminders for your Remember The Milk account. Please see the Push Notifications section of the FAQ for more information on pop-up reminders. Note: If you set up reminders, we recommend using the 'auto sync' setting in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.

Additionally, you can add more specific reminders to individual tasks by:

  1. In your task list, tap on the task you wish to add a reminder for.
  2. Tap the Edit icon to the right of the task name to enter the editing mode.
  3. Tap Add Field then tap Reminder.
  4. Configure the reminder.
  5. Tap Save then Save again.
How do I change a reminder?
  1. In your task list, tap on the task you wish to change a reminder for.
  2. Tap the Edit icon to the right of the task name to enter the editing mode.
  3. Under the Reminders section, tap the reminder you wish to change.
  4. Change reminder settings.
  5. Tap Save then Save again.
How do I delete a reminder?
  1. In your task list, tap on the task you wish to delete a reminder from.
  2. Tap the Edit icon to the right of the task name to enter the editing mode.
  3. Under the Reminders section, tap the reminder you wish to delete.
  4. Tap Delete Reminder and confirm the deletion.
  5. Tap Save.

Lists

How do I add a new list?
  1. Navigate to the Lists section in the left menu.
  2. Tap the + icon to the right of the title.
  3. Tap the List Name field and enter the name.
  4. Tap the Sort Order field and change the sort order, if desired.
  5. Tap Save.
How do I rename a list?
  1. Navigate to the Lists section in the left menu.
  2. Tap the list you wish to rename to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit list.
  4. Tap the list name field and edit the name.
  5. Tap Save.
How do I delete a list?
  1. Navigate to the Lists section in the left menu.
  2. Tap the list you wish to delete to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit list.
  4. Tap Delete List and then confirm the deletion.

Note: When a list is removed, tasks from this list are not deleted but rather moved to the Inbox list.

How do I change a list's sort order?
  1. Navigate to the Lists section in the left menu.
  2. Tap the list you wish to change the sort order of.
  3. Tap the Title Bar at the top of the screen and then tap Edit list.
  4. Tap the Sort Order field and select the sort order.
  5. Tap Save.
How do I change my default sort order?
  1. Navigate to the Settings screen by tapping its icon in the upper left.
  2. Tap the Default Sort Order field and select the sort order.
  3. Tap Settings to return to the previous screen.
How do I change my default list?
  1. Navigate to the Settings screen by tapping its icon in the upper left.
  2. Tap the Default List field and select the list.

This setting changes which list new tasks will be added to by default.

What is the Inbox list?

The Inbox starts as your default list (you may change your default list on the Settings screen). The Inbox is just like your email inbox -- except that instead of emails, you'll receive tasks. More details on sending tasks are available here.

What is the Sent list?

The Sent (or 'Given to others') list displays tasks that you've sent to other Remember The Milk users.

You can send tasks within the app by:

There are three ways to share tasks with your contacts. The quickest way would be through long-pressing a task:

  1. In your task list, long-press the task you wish to give to a contact.
  2. Tap Give to.
  3. Tap on the contact to receive the task, or add a new contact.

The second method is through multi-edit to give multiple tasks at once:

  1. On your task list, tap Edit to enter the editing mode.
  2. Tap to select the task(s) you wish to give.
  3. Tap the More icon in the upper right.
  4. Tap Give to.
  5. Tap on the contact to receive the task, or add a new contact.

The third method is through the task edit screen:

  1. In your task list, tap the task you wish to give to a contact.
  2. Tap the Edit icon to the right of the task name.
  3. Tap Add field then tap Give to.
Can I share lists with other Remember The Milk users?

While the app doesn't currently support setting up sharing with other users, if you have already shared a list via the website, the list will continue to be shared when accessed with the app. So, once you make changes to shared tasks on your device and sync them with Remember The Milk, the person who you're sharing with on Remember The Milk will get your changes too.


Smart Lists

What are Smart Lists?

Smart Lists are special lists that are created based on criteria that you define, and are automatically updated as your tasks change.

For example, you can create Smart Lists that only show:

  • Tasks due in the upcoming month
  • Tasks with no due date
  • Tasks that are more than one week overdue
  • Tasks that have been completed in the past week
  • Tasks with high priority
  • Tasks with time estimates less than 1 hour
  • Tasks that have been postponed 3 times already
  • Tasks that are shared with anyone
  • Tasks that are shared with Bob T. Monkey
  • Tasks that are tagged with 'mall'
  • Tasks that contain the word 'phone'

Smart Lists can also be based on multiple criteria, for example:

  • Tasks in my 'Work' list with high priority
  • Tasks that are high priority and due in the upcoming week
  • Tasks that are high priority or medium priority
  • Tasks that are shared with anyone due in the upcoming week
  • Tasks that are tagged with both 'mall' and 'gift'

You can learn more about the advanced search operators available here.

What happens when I add a task to a Smart List?

Tasks added in Smart Lists will use that list's criteria -- so if your Smart List contains all your tasks tagged with 'phone', any tasks you add will be automatically tagged with that too. You can learn more about how tasks are added to Smart Lists here.

How do I create a Smart List?

Start by performing a search with your desired criteria:

  1. Navigate to the Search screen by tapping its icon in the upper left.
  2. Enter a word (or multiple words) that appears in the name of the task you want to locate. (You can also use advanced search operators.)
  3. Tap Search to see the results.

Once you've tested the search and are happy with the criteria, you're ready to create the Smart List.

  1. On the search results screen, tap the Title Bar at the top of the screen and then tap Save Smart List.
  2. Tap the List Name field and enter the name.
  3. Tap the Sort Order field and change the sort order, if desired.
  4. Tap Save.

Your Smart List has now been created; you can access it under the Smart Lists section in the left menu.

How do I rename a Smart List?
  1. Navigate to the Smart Lists section in the left menu.
  2. Tap the Smart List you wish to rename to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit Smart List.
  4. Tap the list name field and edit the name.
  5. Tap Save.
How do I delete a Smart List?
  1. Navigate to the Smart Lists section in the left menu.
  2. Tap the Smart List you wish to delete to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit Smart List.
  4. Tap Delete Smart List and then confirm the deletion.
How do I change a Smart List's criteria?
  1. Navigate to the Smart Lists section in the left menu.
  2. Tap the Smart List you wish to change the criteria of to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit Smart List.
  4. Tap the criteria field and edit the criteria.
  5. Tap Save.
How do I change a Smart List's sort order?
  1. Navigate to the Smart Lists section in the left menu.
  2. Tap the Smart List you wish to change the sort order of to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit Smart List.
  4. Tap the Sort Order field and select the sort order.
  5. Tap Save.
Why does my Smart List task count just say 'smart' sometimes?

When you make changes to tasks in the app, each Smart List needs to be re-checked to see if the task has to be added or removed from that Smart List. For example, if your Smart List shows high priority tasks, if you change a task from high priority to medium priority, the Smart List has to re-check and figure out that the task doesn't belong in the list anymore.

While a Smart List is re-checking (which happens in the background as you use the app), it won't be able to show an accurate count of tasks in the list. It will show 'smart' until it figures out an accurate task count.


Contacts

What are contacts?

Contacts are other Remember The Milk users who you can share with or send tasks to.

You can also share and publish entire lists for your contacts.

Note: In order to share with or send tasks to a contact, the other person must add you as a contact too.

How do I add a contact?
  1. Navigate to the Contacts section in the left menu.
  2. Tap the + icon to the right of the title.
  3. Tap the email address field and enter an email address.
  4. Tap Save.
How do I delete a contact?
  1. Navigate to the Contacts section in the left menu.
  2. Tap the contact you wish to delete to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit contact.
  4. Tap Delete Contact and then confirm the deletion.
How do I invite others to join Remember The Milk?

After you add a contact by email address, if they're not using Remember The Milk already we'll send them an invite to join.

To add a contact:

  1. Navigate to the Contacts section in the left menu.
  2. Tap the + icon to the right of the title.
  3. Tap the email address field and enter an email address.
  4. Tap Save.

Tags

What are tags?

Tags are like keywords or labels that you can add to a task to make it easier to find and organize later. For example, you can tag a task with 'phone', and then later when you're looking for tasks that require phone calls, you can just click on that tag and see all the tasks that have been tagged that way.

How do I add a tag?
  1. Navigate to the Tags section in the left menu.
  2. Tap the + icon to the right of the title.
  3. Tap the Tag Name field and enter the name.
  4. Tap the Sort Order field and change the sort order, if desired.
  5. Tap Save.

Alternatively, you can create a new tag simply by adding it to the Tags field when adding or editing a task.

How do I rename a tag?
  1. Navigate to the Tags section in the left menu.
  2. Tap the tag you wish to rename to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit tag.
  4. Tap the tag name field and edit the name.
  5. Tap Save.
How do I delete a tag?
  1. Navigate to the Tags section in the left menu.
  2. Tap the tag you wish to delete to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit tag.
  4. Tap Delete Tag and then confirm the deletion.

Note: When a tag is removed, tasks with this tag will not be deleted.

How do I change the color of a tag?
  1. Navigate to the Tags section in the left menu.
  2. Tap the tag you wish to change the color of to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit tag.
  4. Tap the desired color.
  5. Tap Save.

Note: Tag colors are available exclusively for users. Learn more about Pro features

How do I change the sort order of a tag?
  1. Navigate to the Tags section in the left menu.
  2. Tap the tag you wish to change the sort order of.
  3. Tap the Title Bar at the top of the screen and then tap Edit tag.
  4. Tap the Sort Order field and select the sort order.
  5. Tap Save.

Locations

How do I add a location?
  1. Navigate to the Locations section in the left menu.
  2. Tap the + icon to the right of the title.
  3. Tap the nearby icon to find your current location, or enter an address into the search field and tap Search.
  4. If a result is found, tap the desired location.
  5. Edit the location name if desired.
  6. Tap Save.
How do I rename a location?
  1. Navigate to the Locations section in the left menu.
  2. Tap the location you wish to rename to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit location.
  4. Tap the location name field and edit the name.
  5. Tap Save.
How do I delete a location?
  1. Navigate to the Locations section in the left menu.
  2. Tap the location you wish to delete to bring up its task list.
  3. Tap the Title Bar at the top of the screen and then tap Edit location.
  4. Tap Delete Location and then confirm the deletion.

Note: When a location is removed, tasks with this location will not be deleted.

How do I change the sort order of a location?
  1. Navigate to the Locations section in the left menu.
  2. Tap the location you wish to change the sort order of.
  3. Tap the Title Bar at the top of the screen and then tap Edit location.
  4. Tap the Sort Order field and select the sort order.
  5. Tap Save.
How do I change the distance considered 'nearby'?
  1. Navigate to the Settings screen by tapping its icon in the upper left.
  2. Tap the Nearby Radius field and select the distance.
How do I change distances from metric to imperial (or vice versa)?

The app will use your device's region format to determine whether to show distances in metric or imperial format. To change this setting:

  1. Exit the RTM app.
  2. Tap Settings on your device's Home Screen.
  3. Tap General.
  4. Tap International.
  5. Tap Region Format.
  6. Tap to select your region, then tap International to go back.
  7. Launch the RTM app again.
I don't want the app to know my current location

That's no problem; the app cannot know your current location without your permission. When you access a location feature in the app, you'll be shown a pop-up that says: "RTM would like to use your current location". Just tap "Don't Allow" and your device won't give the app your location.

Can the app monitor my location and pop up an alert when I have tasks located nearby?

The app doesn't currently support location-based reminders, sorry. This is a feature that we'll consider as we work to improve the app in the future. In the meantime, you can use the Nearby feature of the app to see tasks located nearby. To suggest a new feature for the app, please contact us.


Search

How do I search for tasks?
  1. Navigate to the Search screen by tapping its icon in the upper left.
  2. Enter a word (or multiple words) that appears in the name of the task you want to locate. (You can also use advanced search operators.)
  3. Tap Search to see the results.

Search Wizard

Confused? The web app provides a Search Wizard to allow for easier construction of search queries.

To use the Search Wizard:

  1. Open the Remember the Milk web app.
  2. Click Show search options arrow located within the search bar.
  3. Click + Add another criteria.
  4. Customise your search as necessary.

Search Options

What advanced search operators are available?

You can view a list of the available advanced search operators.

Search Wizard

Confused? The web app provides a Search Wizard to allow for easier construction of search queries.

To use the Search Wizard:

  1. Open the Remember the Milk web app.
  2. Click Show search options arrow located within the search bar.
  3. Click + Add another criteria.
  4. Customise your search as necessary.

Search Options

Where can I find example advanced searches?

Please see the blog post, 21 useful searches for your tasks, or check out the Useful searches topic on the Tips & Tricks forum.


Languages

How do I change the app's language?

The app will display in your device's language. To change this setting:

  1. Exit the RTM app.
  2. Tap Settings on your device's Home Screen.
  3. Tap General.
  4. Tap International.
  5. Tap Language.
  6. Tap to select your language, then tap Done.
  7. You may also like to tap Region Format and verify that this setting is correct.
  8. Launch the RTM app again.
I found a mistake in the app in my language

If you've discovered a mistake in Remember The Milk in your language, please let us know so that we can correct it. Please try to include as much information as possible, including where in the app you found the issue.

You're also welcome to submit a correction directly via our online translation program.


Settings

How do I change the handwritten font used in the app?
  1. Navigate to the Settings screen (by tapping its icon in the icons on the left).
  2. Tap Font and select Helvetica to change the font throughout the app.
How do I customize the app badge?

You can choose to have the app badge (the round red icon show on the app's icon) show:

  • Nothing (this is the default)
  • Number of tasks due today
  • Number of incomplete tasks

To change your preference:

  1. Navigate to the Settings screen (by tapping its icon in the icons on the left).
  2. Tap the App Badge field and select your preference.
  3. Tap Settings to return to the previous screen.

If you have Push Notifications enabled for the app, the badge number will update via this service.

How do I reset the application?
  1. Navigate to the Settings screen (by tapping its icon in the icons on the left).
  2. Tap Sign Out at the bottom of the screen.
  3. Tap Sign Out of Remember The Milk and confirm your choice. This will erase the application's content from your device and restore settings to defaults.

Other Software

Can I view my tasks in my device's Calendar?

Sure, you can subscribe to your Remember The Milk tasks to see them in your device's Calendar app. Full instructions are available here.

Note: This feature allows you to view your tasks in your device's Calendar, but you won't be able to edit your tasks in this app or sync changes with Remember The Milk. It's a read-only view of your tasks.

Can I view my tasks in Apple Calendar?

Sure, you can subscribe to your Remember The Milk tasks to see them in Apple Calendar. Full instructions are available here.

Note: This feature allows you to view your tasks in Apple Calendar, but you won't be able to edit your tasks in this app or sync changes with Remember The Milk. It's a read-only view of your tasks.

Can I view my tasks in Google Calendar?

Sure, you can subscribe to your Remember The Milk tasks to see them in Google Calendar. Full instructions are available here.

Note: This feature allows you to view your tasks in Google Calendar, but you won't be able to edit your tasks in this app or sync changes with Remember The Milk. It's a read-only view of your tasks.

If you'd like to edit your tasks within Google Calendar, we have a feature that lets you add a Remember The Milk gadget to Google Calendar.

How do I backup/export my data?

The iCalendar feed provides a total export of all your tasks and notes in a standard calendar format that's readable by a number of applications (we don't currently support exports in formats other than iCalendar, sorry).

To export your tasks:

  1. Login to this website with the same username/password you set up for the app.
  2. Click on Settings at the top of the page.
  3. Click on the Info tab.
  4. Click on iCalendar Service (All Lists).
    If the browser does not prompt you to download the file (or attempts to open it with an application), you may need to change the link from webcal:// to https://
  5. Save the file to your desired location.

What is sharing?

You can share both individual tasks and entire lists in Remember The Milk. (Note: It's not possible to share Smart Lists at this time.)

When you share a task with a contact, you allow that person to both see and change your task.

Shared lists are slightly different, you can specify which contacts can edit tasks in the list and which contacts can only view tasks in the list.

How do I share a task with a contact?

Warning: Sharing means you are letting another person change your task. You should only share with people you trust!

To share a task with a contact:

  1. On your task list, tap Edit to enter editing mode.
  2. Tap to select the task(s) that you wish to share.
  3. Tap the More icon in the upper right.
  4. Tap Give to.
  5. Select the contact that you wish to share with.

Your contact will be notified and will need to accept the shared tasks. After accepting, the task(s) will appear in the Inbox of your contact.

How do I share a list with a contact?

It is currently not possible to share lists using the iPad app. Please use the web app to share lists as necessary.

To share a list with a contact:

  1. Open the Remember The Milk web app.
  2. Follow the steps located here.

Your list will be shared with the contact(s) you selected after they accept it.

How do I know if someone shares a task with me?

If someone shares a task with you, before the task can appear in your Inbox you will need to accept or reject the task.

  1. Tap Notifications (bell icon) in the upper left.
  2. Tap the task shared notification.
  3. Swipe left on the notification to reveal options.
  4. Tap Accept or Reject.

If accepted, the task will appear in your Inbox.

How do I know if someone shares a list with me?

If someone shares a list with you, before the list can appear in your navigation column you will need to accept or decline the list.

  1. Tap Notifications (bell icon) in the upper left.
  2. Tap the list shared notification.
  3. Swipe left on the notification to reveal options.
  4. Tap Accept or Decline.

If accepted, the list will appear in your navigation column.

How do I unshare a task with a contact?

Once you have shared a task with a contact, you cannot 'unshare' it at this time (we're working to add this functionality in the future).

In the meantime, a work around is to create a new task with the same properties as the shared task, and then delete the original shared task.

We apologize for the inconvenience in the meantime.

How do I unshare a list with a contact?

It is currently not possible to unshare lists using the iPad app. Please use the web app to unshare lists as necessary.

To unshare a list with a contact:

  1. Open the Remember The Milk web app.
  2. Follow the steps located here.