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Frequently asked questions about the app are answered below. If you still have questions after reading the FAQ, please contact us.


Installation

Which version of the iOS software do I need?
How do I install the app?
Can I install the app on multiple devices?
How do I uninstall or reinstall the app?

Basics

Does the app work in landscape mode?
Does the app support multitasking?
Does the app have VoiceOver support?
How do I navigate within the app?
How do I get rid of some cards?
I often use public Wi-Fi networks. How does my device communicate with your servers?

Synchronization

How do I change my sync settings?
How often do tasks synchronize with the auto sync setting?
What happens when I lose my Internet connection?
How long will the initial sync take?
Does the app sync in the background?

Tasks

How do I add a new task?
How do I rename a task?
How do I edit a task's properties?
How do I delete a task?
How do I complete a task?
How do I postpone a task?
How do I edit multiple tasks?
How do I change the default due date?
How do I change the default fields shown when adding/editing tasks?
How do I view completed tasks?

Notes

How do I add a note to a task?
How do I edit a note attached to a task?
How do I delete a note from a task?

Push Notifications

What are Push Notifications?
How do I enable Push Notifications for the app?
How do I change my Push Notification settings?
How do I customize the Push Notification sound?
How do I set my reminder preferences?
Will the app badge number be updated via Push Notifications?
Do Push Notifications work on jailbroken or "hacktivated" devices?

Local Notifications

Does the app support Local Notifications?

Reminders

How do I set my reminder preferences?
Can the app pop up with reminder alerts?

Lists

How do I add a new list?
How do I rename a list?
How do I delete a list?
How do I change a list's sort order?
How do I change my default sort order?
How do I change my default list?
What is the Inbox list?
What is the Sent list?
Can I share lists with other Remember The Milk users?

Smart Lists

What are Smart Lists?
What happens when I add a task to a Smart List?
How do I create a Smart List?
How do I rename a Smart List?
How do I delete a Smart List?
How do I change a Smart List's criteria?
How do I change a Smart List's sort order?
Why does my Smart List task count just say 'smart' sometimes?

Tags

What are tags?
How do I add a tag?
How do I rename a tag?
How do I delete a tag?

Locations

How do I add a location?
How do I rename a location?
How do I delete a location?
How do I change the distance considered 'nearby'?
How do I change distances from metric to imperial (or vice versa)?
I don't want the app to know my current location
Can the app monitor my location and pop up an alert when I have tasks located nearby?

Search

How do I search for tasks?
What advanced search operators are available?
Where can I find example advanced searches?

Languages

How do I change the app's language?
I found a mistake in the app in my language

Settings

How do I change the handwritten font used in the app?
How do I customize the app badge?
How do I reset the application?

Other Software

Can I view my tasks in my device's Calendar?
Can I view my tasks in Apple Calendar?
Can I view my tasks in Google Calendar?
How do I backup/export my data?