Frequently asked questions about the app are answered below. If you still have questions after reading the FAQ, you might like to try asking in the forum or contacting us.
Installation
Which version of the Android OS do I need?
You'll need Android 1.5 and above. The app won't work on previous versions of the OS, sorry.
How do I install the app?
To download and install the app, search the Android Market for "Remember The Milk" or follow this download link from your device.
Can I install the app on multiple devices?
Yes, if you happen to own more than one Android device, you're welcome to install the app on both devices. If you've upgraded to Pro, both devices access the one Pro account. Push syncing helps to keep the tasks on each device in sync; changes that you make to your Remember The Milk tasks on one device will sync up with the other devices so you're up-to-date.
My device didn't come with the Android Market. Can I install the app?
The app is currently available from:
- Android Market
- Amazon Appstore
We're sorry that we cannot provide support for Android devices that have been "jailbroken" or "rooted", or devices that cannot install or did not come with either the Android Market or Amazon Appstore.
How do I uninstall or reinstall the app?
- On your device, go to Settings > Applications > Manage applications.
- Press "Remember The Milk".
- Press Uninstall.
- If you'd like to install the app again, simply follow the usual installation instructions.
Basics
Does the app work in landscape mode?
Yes! Most screens work in landscape mode too. Just flip your device to landscape to try it out.
How do I navigate back?
From many screens in the app, you can navigate back to the previous screen simply by pressing < Back > on your device.
How do I navigate back to the top level?
Once you've drilled down your tasks further (for example, by going to Locations then Supermarket), to get back to the top level, tap on the name in the action bar at the top (for example, Supermarket).
Just try it out by tapping around the app!
Synchronization
Does the app sync in the background?
Yes, the app will sync in the background to keep you up-to-date. By default, changes will auto sync from the web app and the Android app; these changes push to keep your tasks in sync.
If you don't want to wait for the auto sync, you can perform a manual sync:
- Press the Sync icon in the action bar.
You can change your sync settings on the Settings screen.
How much battery/data transfer does auto sync use?
The app has been designed to keep battery usage and data transfer to a minimum.
If you're concerned about resource usage, you're welcome to change your sync settings. You can change the sync schedule to make the app sync less frequently, or even change the sync mode to 'manual' on the Settings screen.
How do I change my sync settings?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Sync to see the available settings.
- Once you're finished, press < Back > to return to the previous screen.
How can I change the sync mode (auto vs manual)?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings.
- Select Sync.
- Press Sync Mode and select the desired option.
- Press < Back > to return to the previous screen.
How can I change the sync schedule?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Sync.
- Press Sync Schedule and select the desired option.
- Press < Back > to return to the previous screen.
What happens when I lose my Internet connection?
No problem! You can continue using the app, just as you normally would. If you have the app set to 'auto' sync, once the Internet connection is available again, the app will attempt its auto sync as scheduled.
How long will the initial sync take?
That depends on how many tasks and notes you have in your account! If you have a lot of tasks in Remember The Milk already, you might wish to set up the app using a Wi-Fi connection (rather than your phone's mobile connection) to speed things up.
The initial sync needs to transfer all your tasks and notes from Remember The Milk to your device. To make things a little faster, by default it will only transfer completed tasks going one month back. If you'd like to change this setting, once you're set up you can find this option on the Settings screen.
Tasks
How do I add a new task?
There are two ways to add tasks in the app.
To save you time, tasks will add fields by context. If you choose to add a task while on your Today list, the task will automatically be due today. The same applies to tasks added on any day, list, Smart List, tag, or location screen.
(a) Add from the 'Add Task' bar:
- Open the 'Add Task' bar at the top of most task list screens by tapping the +.
- Enter your task name. You can use Smart Add syntax to include extra details about the task (e.g., Pick up the milk tomorrow).
- Press Enter.
(b) Add from the menu (shows full Add Task screen):
- Press < Menu > and select Add task.
- Edit the task properties.
- Press Save.
If you should need more fields when adding the task:
- In the action bar at the top, press the Add field button.
- Press the field you wish to add.
You can change the default fields on the Settings screen.
How do I rename a task?
You can rename a task from the task edit screen; there are several ways to reach this screen.
(a) To edit from the task details screen, press the More button, and press Edit task.
(b) To edit from the task list screen:
- Long press on the task, and select Edit task.
or
- Swipe your finger across the name of the task and select Edit.
Once on the task edit screen:
- Edit the task name field and press Save.
How do I edit a task's properties?
There are several ways to reach the task edit screen.
(a) To edit from the task details screen, press the More button, and press Edit task.
(b) To edit from the task list screen:
- Long press on the task, and select Edit task.
or
- Swipe your finger across the name of the task and select Edit.
Once on the task edit screen:
- Edit the desired fields and press Save.
How do I add a field when adding/editing?
When adding/editing a task:
- In the action bar at the top, press the Add field button.
- Press the field you wish to add.
You can change the default fields on the Settings screen.
How do I delete a task?
There are two ways to delete tasks.
(a) To delete a task from the task details screen, press the More button, and press Delete task.
(b) To delete a task from the task list screen:
- Long press on the task, and select Delete task.
- Confirm the deletion.
or
- Swipe your finger across the name of the task and select Delete.
How do I complete a task?
There are several ways to complete tasks.
(a) To complete an individual task from the task details screen:
- Press the Complete button.
(b) To complete an individual task from the task list screen:
- Long press on the task, and select Complete task.
or
- Swipe your finger across the name of the task and select Complete.
(c) To complete multiple tasks at once from the task list screen:
- Check the task(s) you wish to postpone.
- Press the Complete button.
You can change the default fields on the Settings screen.
How do I postpone a task?
There are several ways to postpone tasks.
(a) To postpone an individual task from the task details screen:
- Press the Postpone button.
(b) To postpone an individual task from the task list screen:
- Long press on the task, and select Postpone task.
or
- Swipe your finger across the name of the task and select Postpone.
(c) To postpone multiple tasks at once from the task list screen:
- Check the task(s) you wish to postpone.
- Press the More button and choose Postpone.
How do I edit multiple tasks?
- From the task list screen, check the task(s) you wish to edit.
- Press the More button and select the action to perform the actions.
How do I change the default due date?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Tasks.
- Press Default Due Date and select the desired option.
- Press < Back > to return to the previous screen.
Note: The default due date doesn't apply to the day views (Today, Tomorrow, etc.) or to Smart Lists based on a due date; tasks added to those views will be set to those due dates unless specified otherwise. Read more about this behavior of Smart Lists.
How do I change the default fields shown when adding/editing tasks?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Tasks.
- Press Default Fields and select the desired options.
- Press < Back > to return to the previous screen.
How do I view completed tasks?
By default, your incomplete tasks are shown for each list. To see the tasks you have already completed:
- Press Completed at the top of the task list screen.
Notes
How do I add a note to a task?
- When viewing the task details screen, press the More button, and press Add note.
- Enter your note and press Save.
How do I edit a note attached to a task?
- When viewing the task details screen, press the edit button underneath the note.
- Edit the note and press Save.
How do I delete a note from a task?
- When viewing the task details screen, press the delete button underneath the note.
- Confirm the deletion.
Reminders
How do I change my reminder alert settings?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Reminders to see the available settings.
- Once you're finished, press < Back > to return to the previous screen.
Note: If reminders are enabled, we recommend setting your Sync Mode to 'Auto' in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.
How do I change the reminder sound?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Reminders.
- Press Reminder Sound and select the desired option.
- Press Vibrate if you would also like the device to vibrate.
- Press < Back > to return to the previous screen.
How do I set my preferences for daily or due time reminders?
You can set your preferences via this website. Please see the reminders guide for instructions on setting your daily or due time reminder preferences.
How do I set up other reminder methods?
You can set your preferences for different reminder methods via this website. Please see the reminders guide for instructions on setting up email, IM, or SMS reminders for your Remember The Milk account.
Note: If reminders are enabled, we recommend setting your Sync Mode to 'Auto' in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.
Lists
How do I add a new list?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Press < Menu > and select Add list.
- Enter the list name, and change the sort order (if desired).
- Press Save.
How do I rename a list?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Long press on the list, and select Edit list.
- Edit the list name and press Save.
How do I delete a list?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Long press on the list, and select Edit list.
- Press < Menu > and select Delete list.
- Confirm the deletion.
Note: When a list is removed, tasks from this list are not deleted but rather moved to the Inbox list.
How do I change a list's sort order?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Long press on the list, and select Edit list.
- Select the sort order and press Save.
How do I change my default sort order?
- Navigate to the Settings screen (press < Menu > and select Settings, or More then Settings if not shown).
- Select Tasks.
- Press Default Sort Order and select the sort order.
- Press < Back > to return to the previous screen.
How do I change my default list?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Tasks.
- Press Default List and select the list.
- Press < Back > to return to the previous screen.
This setting changes which list new tasks will be added to by default.
What is the Inbox list?
The Inbox starts as your default list (you may change your default list on the Settings screen). The Inbox is just like your email inbox -- except that instead of emails, you'll receive tasks. More details on sending tasks are available here.
What is the Sent list?
The Sent list stores the tasks that you've sent to other Remember The Milk users. As these tasks have already been sent, you cannot change them. It's not currently possible to send tasks with the Android app, but you can do this via the website. More details on sending tasks are available here.
Can I share lists with other users?
While the Android app doesn't currently support setting up sharing with other users, if you have already shared a list via the website, the list will continue to be shared when accessed with the Android app. So, once you make changes to shared tasks on your device and sync them with Remember The Milk, the person who you're sharing with on Remember The Milk will get your changes too.
Smart Lists
What are Smart Lists?
Smart Lists are special lists that are created based on criteria that you define, and are automatically updated as your tasks change.
For example, you can create Smart Lists that only show:
- Tasks due in the upcoming month
- Tasks with no due date
- Tasks that are more than one week overdue
- Tasks that have been completed in the past week
- Tasks with high priority
- Tasks with time estimates less than 1 hour
- Tasks that have been postponed 3 times already
- Tasks that are shared with anyone
- Tasks that are shared with Bob T. Monkey
- Tasks that are tagged with 'mall'
- Tasks that contain the word 'phone'
Smart Lists can also be based on multiple criteria, for example:
- Tasks in my 'Work' list with high priority
- Tasks that are high priority and due in the upcoming week
- Tasks that are high priority or medium priority
- Tasks that are shared with anyone due in the upcoming week
- Tasks that are tagged with both 'mall' and 'gift'
You can learn more about the advanced search operators available here.
What happens when I add a task to a Smart List?
Tasks added in Smart Lists will use that list's criteria -- so if your Smart List contains all your tasks tagged with 'phone', any tasks you add will be automatically tagged with that too. You can learn more about how tasks are added to Smart Lists here.
How do I create a Smart List?
Start by performing a search with your desired criteria:
- Navigate to the Search screen (in the action bar at the top, press Search).
- Enter a word (or multiple words) that appears in the name of the task you want to locate. (You can also use advanced search operators.)
- Press the search button to see the results.
Once you've tested the search and are happy with the criteria, you're ready to create the Smart List.
- On the search results screen, press < Menu > and select Add Smart List.
- Enter the list name, and change the sort order (if desired).
- Press Save.
Your Smart List has now been created; you can access it via the Lists screen.
How do I rename a Smart List?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Long press on the list, and select Edit list.
- Edit the list name and press Save.
How do I delete a Smart List?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Long press on the list, and select Edit list.
- Press < Menu > and select Delete list.
- Confirm the deletion.
How do I change a Smart List's criteria?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Long press on the list, and select Edit list.
- Edit the criteria and press Save.
How do I change a Smart List's sort order?
- Navigate to the Lists screen (from the Dashboard, press Lists).
- Long press on the list, and select Edit list.
- Select the sort order and press Save.
Why does my Smart List task count just say 'smart' sometimes?
When you make changes to tasks in the app, each Smart List needs to be re-checked to see if the task has to be added or removed from that Smart List. For example, if your Smart List shows high priority tasks, if you change a task from high priority to medium priority, the Smart List has to re-check and figure out that the task doesn't belong in the list anymore.
While a Smart List is re-checking (which happens in the background), it won't be able to show an accurate count of tasks in the list. It will show 'smart' until it figures out an accurate task count.
Tags
What are tags?
Tags are like keywords or labels that you can add to a task to make it easier to find and organize later. For example, you can tag a task with 'phone', and then later when you're looking for tasks that require phone calls, you can just click on that tag and see all the tasks that have been tagged that way.
How do I add a tag?
- Navigate to the Tags screen (from the Dashboard, press Tags.
- Press < Menu > and select Add tag.
- Enter the tag name and press Save.
Alternatively, you can create a new tag simply by adding it to the Tags field when adding or editing a task.
How do I rename a tag?
- Navigate to the Tags screen (from the Dashboard, press Tags.
- Long press on the tag, and select Edit tag.
- Edit the tag name and press Save.
How do I delete a tag?
- Navigate to the Tags screen (from the Dashboard, press Tags.
- Long press on the tag, and select Edit tag.
- Press < Menu > and select Delete tag.
- Confirm the deletion.
Note: When a tag is removed, tasks with this tag will not be deleted.
Locations
How do I add a location?
- Navigate to the Locations screen (from the Dashboard, press Locations.
- Press < Menu > and select Add location.
- Press the nearby button to find your current location, or enter an address into the search field and press the search button.
- If a result is found, press the desired location.
- Edit the location name if desired, then press Save.
How do I rename a location?
- Navigate to the Locations screen (from the Dashboard, press Locations.
- Long press on the location, and select Edit location.
- Edit the tag location and press Save.
How do I delete a location?
- Navigate to the Locations screen (from the Dashboard, press Locations.
- Long press on the location, and select Edit location.
- Press < Menu > and select Delete location.
- Confirm the deletion.
Note: When a location is removed, tasks with this location will not be deleted.
How do I change distances from metric to imperial (or vice versa)?
The app will use your device's locale to determine whether to show distances in metric or imperial format. To change this setting:
- On your device, go to Settings > Locale & text.
- Press Select locale and select the desired option.
How do I change my location settings?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Locations to see the available settings.
- Once you're finished, press < Back > to return to the previous screen.
How do I change the distance considered 'nearby'?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Locations.
- Press Nearby Radius and select the desired option.
- Press < Back > to return to the previous screen.
How do I enable location alerts?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Locations.
- Press Location Alert and select the desired option.
- Press < Back > to return to the previous screen.
An alert will show in the notification bar when you are near one of your locations that has tasks.
How do I specify how often my location should be checked?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Locations.
- Press Check Location and select the desired option.
- Press < Back > to return to the previous screen.
This setting determines how often the device checks your location to see if you are near one of your locations that has tasks. If you are near such a location, an alert will show in the notification bar.
How do I enable GPS?
By default, the GPS option is disabled in the Remember The Milk app to conserve battery. However, GPS will provide the best accuracy when detecting your location. To enable the GPS option, perform both of these steps.
Enable GPS on your device:
- On your device, go to Settings > Location.
- Press Enable GPS satellites to enable (if not already enabled).
Enable GPS in the Remember The Milk app:
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Locations.
- Press Use GPS if available to enable (if not already enabled).
- Press < Back > to return to the previous screen.
Search
How do I search for tasks?
- Tap the Search (magnifying glass) button in the Action Bar.
- Enter a word (or multiple words) that appears in the name of the task you want to locate.
- Press the search button to see the results.
What advanced search operators are available?
You can view a list of the available advanced search operators.
Where can I find example advanced searches?
Please see the blog post, 21 useful searches for your tasks, or check out the Useful searches topic on the Tips & Tricks forum.
How do I use the Quick Search Box for Android to search tasks?
Quick Search Box for Android (available in Android 1.6 and later) is a very handy system-wide search feature that's available from your device's home screen.
To enable searching of your Remember The Milk tasks and notes on your device using Quick Search Box for Android:
- On your device, go to Settings > Search > Searchable items.
- Check 'Remember The Milk' to enable (if not already enabled).
Once enabled, you can search for task names or use the advanced search criteria in your device's search box.
Home Screen
How do I add a widget to my Home screen?
The widgets are available in a variety of configurations: 2x2, 3x3, or 4x4 for the list widget; the Smart Bar widget; or the Badge widget. The steps to add a Home screen widget depend on your device.
On Google's Nexus devices or many Samsung/Motorola Android devices:
- Go to your device's Home screen.
- Press < Menu > and select Add.
- Press Widgets.
- Press the name of the Remember The Milk widget you'd like to add.
- If you're adding a 2x2, 3x3, 4x4, or badge widget, select the view you'd like it to show and press Save.
On some other devices, including many HTC devices:
- Go to your device's Home screen.
- Press the add icon in the bottom right.
- Press Android widget.
- Press the name of the Remember The Milk widget you'd like to add.
- If you're adding a 2x2, 3x3, 4x4, or badge widget, select the view you'd like it to show and press Save.
If you have an Android device not listed here, please consult your device's manual for how to add widgets to the Home screen.
How do I add the Remember The Milk icon to my home screen?
- Pull up the list of apps on your device.
- Tap and hold down on the Remember The Milk icon.
- You'll be prompted to drag the app to your desired location on the Home screen.
If these steps do not work for your Android device, please consult your device's manual for how to add shortcuts to the Home screen.
Security
I often use public Wi-Fi networks. How does my device communicate with your servers?
Your device communicates with our servers using a secure HTTPS connection to transfer both login details and tasks data. HTTPS is a secure protocol that provides authenticated and encrypted communication.
Languages
Is the app available in other languages?
Yes! The Android app is available in Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English (UK), English (US), German, Greek, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmal), Norwegian (Nynorsk), Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Serbian, Slovenian, Spanish, Swedish and Ukranian.
If your Android device is set to any of these languages, the app will automatically load in your language.
If you'd like to help us make Remember The Milk for Android available in your language, you might be interested in volunteering in our Remember The Milk In Your Language program.
Settings
How do I customize the screen that the app starts up on?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select General.
- Press Start Screen and select the desired option.
How do I reset the application?
- From the Dashboard, navigate to the Settings screen (press < Menu > and select Settings).
- Select Reset.
- Press Erase All Content and Settings and confirm your choice. This will erase the application's content from your device and restore settings to defaults.
Other Software
Can I view my tasks in Apple iCal?
Sure, you can subscribe to your Remember The Milk tasks to see them in iCal. Full instructions are available here.
Note: This feature allows you to view your tasks in iCal, but you won't be able to edit your tasks in this software or sync changes with Remember The Milk. It's a read-only view of your tasks.
Can I view my tasks in Google Calendar?
Sure, you can subscribe to your Remember The Milk tasks to see them in Google Calendar. Full instructions are available here.
Note: This feature allows you to view your tasks in Google Calendar, but you won't be able to edit your tasks in this software or sync changes with Remember The Milk. It's a read-only view of your tasks.
If you'd like to edit your tasks within Google Calendar, we have a feature that lets you add a Remember The Milk gadget to Google Calendar.
How do I backup/export my data?
The iCalendar service provides a total export of all your tasks and notes in a standard calendar format that's readable by a number of applications (we don't currently support exports in formats other than iCalendar, sorry).
To export your tasks:
- Login to this website with the same username/password you set up for the app.
- Click on Settings at the top of the page.
- Click on the Info tab.
- Click on iCalendar Service (All Lists).
If the browser does not prompt you to download the file (or attempts to open it with an application), you may need to change the link from webcal:// to https://
- Save the file to your desired location.