Frequently asked questions about the app are answered below. If you still have questions after reading the FAQ, please contact us.
Installation
Which version of the Android OS do I need?
You'll need Android 2.2 and above. The app won't work on previous versions of the OS, sorry.
How do I install the app?
To download and install the app, search Google Play for "Remember The Milk" or follow this download link from your device.
Can I install the app on multiple devices?
Yes, if you happen to own more than one Android device, you're welcome to install the app on both devices. If you've upgraded to Pro, both devices access the one Pro account. Push syncing helps to keep the tasks on each device in sync; changes that you make to your Remember The Milk tasks on one device will sync up with the other devices so you're up-to-date.
My device didn't come with Google Play. Can I install the app?
The app is currently available from:
- Google Play
- Amazon Appstore
We're sorry that we cannot provide support for Android devices that have been "jailbroken" or "rooted", or devices that cannot install or did not come with either Google Play or Amazon Appstore.
How do I uninstall or reinstall the app?
- On your device, go to Settings > Apps
- Press "Remember The Milk".
- Press Uninstall.
- If you'd like to install the app again, simply follow the usual installation instructions.
Basics
Does the app work in landscape mode?
Yes! Most screens work in landscape mode too. Just flip your device to landscape to try it out.
How do I navigate within the app?
The app is divided into "cards". When viewing a list, then a task, then a note, there is a card for each; these will stack atop one another. It's then possible to slide these cards left and right to continue navigating.
Just try it out by tapping and sliding around the app!
How do I navigate back to the top level?
Once you've drilled down your tasks further (for example, by going to Lists then Personal then tapping on a task), to get back to the top level:
- Swipe from left to right to navigate back card by card.
- To navigate all the way back (in this example, back to Lists) you can swipe along the top of the screen.
The app looks a little different to the screenshots
Each Android device has its own colors and theme, so the app might look a little bit different on your device. Rest assured that it will still work the same, though! :)
I often use public Wi-Fi networks. How does my device communicate with your servers?
Your device communicates with our servers using a secure HTTPS connection to transfer both login details and tasks data. HTTPS is a secure protocol that provides authenticated and encrypted communication.
Synchronization
Does the app sync in the background?
Yes, the app will sync in the background to keep you up-to-date. By default, changes will auto sync from the web app and the Android app; these changes push to keep your tasks in sync.
If you don't want to wait for the auto sync, you can perform a manual sync:
- Press the Sync icon in the lower left.
You can change your sync settings on the Settings screen.
How much battery/data transfer does auto sync use?
The app has been designed to keep battery usage and data transfer to a minimum.
If you're concerned about resource usage, you're welcome to change your sync settings. You can change the sync schedule to make the app sync less frequently, or even change the sync mode to 'manual' on the Settings screen.
How do I change my sync settings?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Select Sync to see the available settings.
- Once you're finished, press < Back > to return to the previous screen.
How can I change the sync mode (auto vs manual)?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Sync.
- Tap Sync Mode and select the desired option.
- Press < Back > to return to the previous screen.
How can I change the sync schedule?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Sync.
- Tap Sync Schedule and select the desired option.
- Press < Back > to return to the previous screen.
What happens when I lose my Internet connection?
No problem! You can continue using the app, just as you normally would. If you have the app set to 'auto' sync, once the Internet connection is available again, the app will attempt its auto sync as scheduled.
How long will the initial sync take?
That depends on how many tasks and notes you have in your account! If you have a lot of tasks in Remember The Milk already, you might wish to set up the app using a Wi-Fi connection (rather than your device's mobile connection) to speed things up.
The initial sync needs to transfer all your tasks and notes from Remember The Milk to your device. To make things a little faster, by default it will only transfer completed tasks going one month back. If you'd like to change this setting, once you're set up you can find this option on the Settings screen.
Tasks
How do I add a new task?
There are two ways to add tasks, and you can quickly add a task from most screens in the app.
(a) Add from the '+' icon:
- Tap the + icon in the bottom left.
- Tap the Task Name field and enter the name, then tap Done on the keyboard.
- Tap any other fields you wish to include for this task. If a field isn't shown, you can tap Add Field at the bottom.
- Tap Done in the upper right to add the new task.
(b) Add from the 'Add Task' bar:
- Tap the 'Add Task' bar near the top of the task list.
- Enter your task name. You can use Smart Add shortcuts to include extra details about the task.
- Tap Done to add the new task.
With Smart Add, you can include many task details at once, e.g.:
Pick up the milk tomorrow
Take out the Trash on Tuesday *weekly #errand
If you don't remember the shortcuts, don't worry! When adding your task, just tap on one of the icons (due date, priority, etc) below the 'Add Task' bar. You'll then see a list of quick options you can tap, such as common due dates or tags you've created. You can also start typing to filter the options (e.g., find your tags that start with "p"), or enter something that's not in the list.
To save you time, tasks will add fields by context. If you choose to add a task while on your Today list, the task will automatically be due today. The same applies to tasks added on any day, list, Smart List, tag, or location screen.
How do I rename a task?
- In your task list, tap on the task you wish to rename to view its details.
- Tap Edit to enter the editing mode.
- Tap the task name field and edit the name, then tap Done on the keyboard.
- Tap Done to leave the editing mode.
How do I edit a task's properties?
- In your task list, tap on the task you wish to edit to view its details.
- Tap Edit to enter the editing mode.
- Tap the desired field (such as priority) and make your edit.
- Tap Done to leave the editing mode.
How do I add a field when adding/editing?
When adding/editing a task:
- Tap the Add field button at the bottom.
- Tap the field you wish to add.
You can change the default fields on the Settings screen.
How do I delete a task?
- On your task list, tap on the task you wish to delete to view its details.
- Tap Delete in the upper right.
- Confirm the deletion by tapping OK.
How do I complete a task?
There are three ways to complete tasks. To complete a task by tapping and holding (the fastest method):
- On your task list, tap and hold on the name of the task you wish to complete.
- Tap the Complete icon that appears.
To complete an individual task from the task details screen:
- On your task list, tap on the task you wish to complete to view its details.
- Tap the Complete icon in the upper right.
To complete multiple tasks at once from the task list screen:
- On your task list, tap Edit in the upper right to enter the editing mode.
- Tap to select the task(s) you wish to complete.
- Tap the Complete icon at the bottom.
How do I postpone a task?
There are three ways to postpone tasks. To postpone a task by tapping and holding (the fastest method):
- On your task list, tap and hold on the name of the task you wish to postpone.
- Tap the Postpone icon that appears.
To postpone an individual task from the task details screen:
- On your task list, tap on the task you wish to postpone to view its details.
- Tap the Postpone icon in the upper right.
To postpone multiple tasks at once from the task list screen:
- On your task list, tap Edit in the upper right to enter the editing mode.
- Tap to select the task(s) you wish to postpone.
- Tap the Postpone icon at the bottom.
How do I edit multiple tasks?
- On your task list, tap Edit in the upper right to enter the editing mode.
- Tap to select the task(s) you wish to edit.
- Use the icons at the bottom to make changes.
How do I change the default due date?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Tasks.
- Tap the Default Due Date field and select the due date.
Note: The default due date doesn't apply to the day views (Today, Tomorrow, etc.) or to Smart Lists based on a due date; tasks added to those views will be set to those due dates unless specified otherwise. Read more about this behavior of Smart Lists.
How do I change the default fields shown when adding/editing tasks?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Tasks.
- Tap on Default Fields and select the desired options.
- Press < Back > to return to the previous screen.
How do I view completed tasks?
By default, your incomplete tasks are shown for each list. To see the tasks you have already completed:
- Press Completed at the bottom of the task list screen.
Notes
How do I add a note to a task?
- In your task list, tap on the task you wish to add a note for.
- In the Notes section under the task details, tap the + icon on the right.
- Enter your note then tap Done.
How do I edit a note attached to a task?
- In your task list, tap on the task with the note you wish to edit.
- Tap the note you wish to edit.
- Tap Edit in the upper right to enter the editing mode (or simply tap on the note itself).
- Edit your note then tap Done.
How do I delete a note from a task?
- In your task list, tap on the task with the note you wish to delete.
- Tap the note you wish to delete.
- Tap Delete in the upper right and confirm the deletion.
Reminders
How do I change my reminder alert settings?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Reminders to see the available settings.
- Once you're finished, press < Back > to return to the previous screen.
Note: If reminders are enabled, we recommend setting your Sync Mode to 'Auto' in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.
How do I change the reminder sound?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Reminders.
- Tap Reminder Sound and select the desired option.
- Tap Vibrate if you would also like the device to vibrate.
- Press < Back > to return to the previous screen.
How do I set my preferences for daily or due time reminders?
You can set your preferences via this website. Please see the reminders guide for instructions on setting your daily or due time reminder preferences.
How do I set up other reminder methods?
You can set your preferences for different reminder methods via this website. Please see the reminders guide for instructions on setting up email, IM, or SMS reminders for your Remember The Milk account.
Note: If reminders are enabled, we recommend setting your Sync Mode to 'Auto' in the app. This will ensure that Remember The Milk has the latest additions and changes to your tasks, so your reminders are up-to-date.
Lists
How do I add a new list?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Add List.
- Enter the list name, and change the sort order (if desired).
- Tap Done.
How do I rename a list?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Lists.
- Tap on the list you want to rename.
- Tap the Name field and edit the list name.
- Tap Done.
How do I delete a list?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Lists.
- Tap on the list you want to delete.
- Tap the More icon in the upper right.
- Tap Delete List.
- Confirm the deletion.
Note: When a list is removed, tasks from this list are not deleted but rather moved to the Inbox list.
How do I change a list's sort order?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Lists.
- Tap on the list you want to edit.
- Tap the Sort Order field and select the sort order.
- Tap Done.
How do I change my default sort order?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap Tasks.
- Tap the Default Sort Order field and select the sort order.
- Press < Back > to return to the previous screen.
How do I change my default list?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap Tasks.
- Tap the Default List field and select the list.
- Press < Back > to return to the previous screen.
This setting changes which list new tasks will be added to by default.
What is the Inbox list?
The Inbox starts as your default list (you may change your default list on the Settings screen). The Inbox is just like your email inbox -- except that instead of emails, you'll receive tasks. More details on sending tasks are available here.
What is the Sent list?
The Sent list stores the tasks that you've sent to other Remember The Milk users. As these tasks have already been sent, you cannot change them. It's not currently possible to send tasks with the Android app, but you can do this via the website. More details on sending tasks are available here.
Can I share lists with other users?
While the Android app doesn't currently support setting up sharing with other users, if you have already shared a list via the website, the list will continue to be shared when accessed with the Android app. So, once you make changes to shared tasks on your device and sync them with Remember The Milk, the person who you're sharing with on Remember The Milk will get your changes too.
Smart Lists
What are Smart Lists?
Smart Lists are special lists that are created based on criteria that you define, and are automatically updated as your tasks change.
For example, you can create Smart Lists that only show:
- Tasks due in the upcoming month
- Tasks with no due date
- Tasks that are more than one week overdue
- Tasks that have been completed in the past week
- Tasks with high priority
- Tasks with time estimates less than 1 hour
- Tasks that have been postponed 3 times already
- Tasks that are shared with anyone
- Tasks that are shared with Bob T. Monkey
- Tasks that are tagged with 'mall'
- Tasks that contain the word 'phone'
Smart Lists can also be based on multiple criteria, for example:
- Tasks in my 'Work' list with high priority
- Tasks that are high priority and due in the upcoming week
- Tasks that are high priority or medium priority
- Tasks that are shared with anyone due in the upcoming week
- Tasks that are tagged with both 'mall' and 'gift'
You can learn more about the advanced search operators available here.
What happens when I add a task to a Smart List?
Tasks added in Smart Lists will use that list's criteria -- so if your Smart List contains all your tasks tagged with 'phone', any tasks you add will be automatically tagged with that too. You can learn more about how tasks are added to Smart Lists here.
How do I create a Smart List?
Start by performing a search with your desired criteria:
- Navigate to the Search screen by tapping its icon on the left.
- Tap the New Search line to present the Search field; then enter a word (or multiple words) that appears in the name of the task you want to locate. (You can also use advanced search operators.)
- Tap Search to see the results.
Once you've tested the search and are happy with the criteria, you're ready to create the Smart List.
- On the search results screen, tap the Save Smart List button on the right.
- Enter the list name, and change the sort order (if desired).
- Tap Done.
Your Smart List has now been created; you can access it via the Lists screen.
How do I rename a Smart List?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Lists.
- Tap on the Smart List you want to rename.
- Tap the Name field and edit the list name.
- Tap Done.
How do I delete a Smart List?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Lists.
- Tap on the Smart List you want to delete.
- Tap the More icon in the upper right.
- Tap Delete List.
- Confirm the deletion.
How do I change a Smart List's criteria?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Lists.
- Tap on the Smart List you want to change.
- Tap the Criteria field and edit the criteria.
- Tap Done.
How do I change a Smart List's sort order?
- Navigate to the Lists screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Lists.
- Tap on the Smart List you want to edit.
- Tap the Sort Order field and select the desired sort order.
- Tap Done.
Why does my Smart List task count just say 'smart' sometimes?
When you make changes to tasks in the app, each Smart List needs to be re-checked to see if the task has to be added or removed from that Smart List. For example, if your Smart List shows high priority tasks, if you change a task from high priority to medium priority, the Smart List has to re-check and figure out that the task doesn't belong in the list anymore.
While a Smart List is re-checking (which happens in the background), it won't be able to show an accurate count of tasks in the list. It will show 'smart' until it figures out an accurate task count.
Tags
What are tags?
Tags are like keywords or labels that you can add to a task to make it easier to find and organize later. For example, you can tag a task with 'phone', and then later when you're looking for tasks that require phone calls, you can just click on that tag and see all the tasks that have been tagged that way.
How do I add a tag?
- Navigate to the Tags screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Add Tag.
- Enter the tag name.
- Tap Done.
Alternatively, you can create a new tag simply by adding it to the Tags field when adding or editing a task.
How do I rename a tag?
- Navigate to the Tags screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Tags.
- Tap on the tag you want to rename.
- Edit the tag name.
- Tap Done.
How do I delete a tag?
- Navigate to the Tags screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Tags.
- Tap on the tag you want to delete.
- Tap the More icon in the upper right.
- Tap Delete Tag.
- Confirm the deletion.
Note: When a tag is removed, tasks with this tag will not be deleted.
Locations
How do I add a location?
- Navigate to the Locations screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Add Location.
- Tap the nearby icon to find your current location, or enter an address into the search field and tap Search.
- If a result is found, tap the desired location.
- Edit the location name if desired, then tap Done.
How do I rename a location?
- Navigate to the Locations screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Locations.
- Tap on the location you want to rename.
- Tap the Name field and edit the location name.
- Tap Done.
How do I delete a location?
- Navigate to the Locations screen by tapping its icon on the left.
- Tap the More icon in the upper right.
- Tap Edit Locations.
- Tap on the location you want to delete.
- Tap the More icon in the upper right.
- Tap Delete Location.
- Confirm the deletion.
Note: When a location is removed, tasks with this location will not be deleted.
How do I change distances from metric to imperial (or vice versa)?
The app will use your device's locale to determine whether to show distances in metric or imperial format. To change this setting:
- On your device, go to Settings > Language & input.
- Press Language and select the desired locale.
How do I change my location settings?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap Locations to see the available settings.
- Once you're finished, press < Back > to return to the previous screen.
How do I change the distance considered 'nearby'?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Locations.
- Tap the Nearby Radius field and select the distance.
- Once you're finished, press < Back > to return to the previous screen.
How do I enable location alerts?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Locations.
- Tap on Location Alert and select the desired option.
- Once you're finished, press < Back > to return to the previous screen.
An alert will show in the notification bar when you are near one of your locations that has tasks.
How do I specify how often my location should be checked?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Locations.
- Tap on Check Location and select the desired option.
- Once you're finished, press < Back > to return to the previous screen.
This setting determines how often the device checks your location to see if you are near one of your locations that has tasks. If you are near such a location, an alert will show in the notification bar.
How do I enable GPS?
By default, the GPS option is disabled in the Remember The Milk app to conserve battery. However, GPS will provide the best accuracy when detecting your location. To enable the GPS option, perform both of these steps.
Enable GPS on your device:
- On your device, go to Settings > Location services.
- Tap GPS satellites to enable it (if not already enabled).
Enable GPS in the Remember The Milk app:
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap on Locations.
- Tap on Use GPS if available to enable it (if not already enabled).
- Once you're finished, press < Back > to return to the previous screen.
Search
How do I search for tasks?
- Navigate to the Search screen by tapping its icon on the left.
- Tap New Search.
- Enter a word (or multiple words) that appears in the name of the task you want to locate.
- Press the search button to see the results.
What advanced search operators are available?
You can view a list of the available advanced search operators.
Where can I find example advanced searches?
Please see the blog post, 21 useful searches for your tasks, or check out the Useful searches topic on the Tips & Tricks forum.
How do I use the Quick Search Box for Android to search tasks?
Quick Search Box for Android is a very handy system-wide search feature that's available from your device's home screen.
To enable searching of your Remember The Milk tasks and notes on your device using Quick Search Box for Android:
- On your device, go to Settings > Search > Searchable items.
- Check 'Remember The Milk' to enable (if not already enabled).
Once enabled, you can search for task names or use the advanced search criteria in your device's search box.
Users running Android Jelly Bean will need to follow a slightly different set of steps:
- On your device, open the Google Search app.
- Press the Menu button, then tap Settings > Phone Search.
- Check 'Remember The Milk' to enable (if not already enabled).
When searching, Jelly Bean users will need to specify that the phone itself should be searched. You can do this by either:
- Typing the first few characters of your search, then tapping Search Phone, or,
- Entering your search, swiping up then back down to reveal the search footer, then swiping the footer left and tapping Phone.
Home Screen & Widgets
How do I add a widget to my Home screen?
The widgets are available in a variety of configurations: 2x2, 3x3, or 4x4 for the list widget; the Smart Bar widget; or the Badge widget. The steps to add a Home screen widget depend on your device.
On Google's Nexus devices or many Samsung/Motorola Android devices:
- Pull up the list of apps on your device.
- Tap on Widgets at the top.
- Swipe left to browse the available widgets on your device.
- When you find the Remember The Milk widget you wish to add, tap on it and hold.
- You'll be prompted to drag the widget to your desired location on the Home screen.
- If you're adding a 2x2, 3x3, 4x4, or badge widget, select the view you'd like it to show and tap Save.
On some other devices, including many HTC devices:
- Go to your device's Home screen.
- Press the add icon in the bottom right.
- Press Android widget.
- Press the name of the Remember The Milk widget you'd like to add.
- If you're adding a 2x2, 3x3, 4x4, or badge widget, select the view you'd like it to show and press Save.
If you have an Android device not listed here, please consult your device's manual for how to add widgets to the Home screen.
How do I add a widget to my lock screen?
If your device is running Android 4.2 or later, you can add a widget to your lock screen using the following steps:
- From your lock screen, swipe to reach the leftmost lock screen page.
- Tap on the + icon to add a new widget.
- Tap on the Remember The Milk widget. (If you're not able to select a widget, it may be necessary to unlock the device first.)
- Select the view you'd like it to show and tap Save.
How do I add the Remember The Milk icon to my Home screen?
- Pull up the list of apps on your device.
- Tap and hold down on the Remember The Milk icon.
- You'll be prompted to drag the app to your desired location on the Home screen.
If these steps do not work for your Android device, please consult your device's manual for how to add shortcuts to the Home screen.
Languages
Is the app available in other languages?
Yes! The Android app is available in Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English (UK), English (US), German, Greek, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmal), Norwegian (Nynorsk), Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Serbian, Slovenian, Spanish, Swedish and Ukrainian.
If your Android device is set to any of these languages, the app will automatically load in your language.
If you'd like to help us make Remember The Milk for Android available in your language, you might be interested in volunteering in our Remember The Milk In Your Language program.
I found a mistake in the app in my language
If you've discovered a mistake in Remember The Milk in your language, please let us know so that we can correct it. Please try to include as much information as possible, including where in the app you found the issue.
You're also welcome to submit a correction directly via our online translation program.
Settings
How do I change the handwritten font used in the app?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap General.
- Tap Font and select Default System Font to change the font throughout the app.
- Press < Back > to return to the previous screen.
How do I customize the screen that the app starts up on?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Tap General.
- Tap Start Screen and select the desired option.
- Press < Back > to return to the previous screen.
How do I reset the application?
- Navigate to the Settings screen by tapping its icon in the upper left.
- Select Reset.
- Press Erase All Content and Settings and confirm your choice. This will erase the application's content from your device and restore settings to defaults.
Other Software
Can I view my tasks in Apple Calendar?
Sure, you can subscribe to your Remember The Milk tasks to see them in Apple Calendar. Full instructions are available here.
Note: This feature allows you to view your tasks in Apple Calendar, but you won't be able to edit your tasks in this app or sync changes with Remember The Milk. It's a read-only view of your tasks.
Can I view my tasks in Google Calendar?
Sure, you can subscribe to your Remember The Milk tasks to see them in Google Calendar. Full instructions are available here.
Note: This feature allows you to view your tasks in Google Calendar, but you won't be able to edit your tasks in this app or sync changes with Remember The Milk. It's a read-only view of your tasks.
If you'd like to edit your tasks within Google Calendar, we have a feature that lets you add a Remember The Milk gadget to Google Calendar.
How do I backup/export my data?
The iCalendar feed provides a total export of all your tasks and notes in a standard calendar format that's readable by a number of applications (we don't currently support exports in formats other than iCalendar, sorry).
To export your tasks:
- Login to this website with the same username/password you set up for the app.
- Click on Settings at the top of the page.
- Click on the Info tab.
- Click on iCalendar Service (All Lists).
If the browser does not prompt you to download the file (or attempts to open it with an application), you may need to change the link from webcal:// to https://
- Save the file to your desired location.