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Frequently asked questions about the app are answered below. If you still have questions after reading the FAQ, please contact us.


Installation

How do I install the app?
Can I install the app on multiple devices?
How do I uninstall or reinstall the app?

Basics

Does the app work in landscape mode?
How do I navigate within the app?
How do I navigate back to the top level?
I often use public Wi-Fi networks. How does my device communicate with your servers?

Synchronization

Does the app sync in the background?
How much battery/data transfer does auto sync use?
How do I change my sync settings?
How can I change the sync mode (auto vs manual)?
How can I change the sync schedule?
What happens when I lose my Internet connection?
How long will the initial sync take?

Tasks

How do I add a new task?
How do I rename a task?
How do I edit a task's properties?
How do I add a field when adding/editing?
How do I delete a task?
How do I complete a task?
How do I postpone a task?
How do I edit multiple tasks?
How do I change the default due date?
How do I change the default fields shown when adding/editing tasks?
How do I view completed tasks?

Notes

How do I add a note to a task?
How do I edit a note attached to a task?
How do I delete a note from a task?

Reminders

How do I change my reminder alert settings?
How do I change the reminder sound?
How do I set my preferences for daily or due time reminders?
How do I set up other reminder methods?

Lists

How do I add a new list?
How do I rename a list?
How do I delete a list?
How do I change a list's sort order?
How do I change my default sort order?
How do I change my default list?
What is the Inbox list?
What is the Sent list?
Can I share lists with other users?

Smart Lists

What are Smart Lists?
What happens when I add a task to a Smart List?
How do I create a Smart List?
How do I rename a Smart List?
How do I delete a Smart List?
How do I change a Smart List's criteria?
How do I change a Smart List's sort order?
Why does my Smart List task count just say 'smart' sometimes?

Tags

What are tags?
How do I add a tag?
How do I rename a tag?
How do I delete a tag?

Locations

How do I add a location?
How do I rename a location?
How do I delete a location?
How do I change distances from metric to imperial (or vice versa)?
How do I change my location settings?
How do I change the distance considered 'nearby'?
How do I enable location alerts?
How do I specify how often my location should be checked?
How do I enable GPS?

Search

How do I search for tasks?
What advanced search operators are available?
Where can I find example advanced searches?

Languages

Is the app available in other languages?
I found a mistake in the app in my language

Settings

How do I change the handwritten font used in the app?
How do I customize the screen that the app starts up on?
How do I reset the application?

Other Software

Can I view my tasks in Apple Calendar?
Can I view my tasks in Google Calendar?
How do I backup/export my data?