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I keep needing to reset my password

ladycyg says:
For the past couple of weeks the password I use for this account won't let me in. I'll reset it (via email sent to gmail), but when I close & reopen the browser it won't let me back in.

I've now changed the password to something different (a couple times) and it still is displaying the same behavior. What's up?
Posted at 2:33pm on March 31, 2009
(closed account) says:
Have you tried this from another browser? I would make sure and delete all of your browser cookies, close the browser and try the link to reset. Then after resetting, change the password, delete your cookies, restart the browser, and see if that works.

Posted 15 years ago
krissy says:
If you haven't done so already, would it be possible to submit a Logging In & Loading issue report via our support system?

Thanks!
Posted 15 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.