Troubleshooting information for Remember The Milk for iGoogle is provided below. If you still have problems after reading this page, please contact us and submit a support query.
I keep getting asked to login
I'm using Firefox
Symptoms:
You are continually prompted to login to the iGoogle gadget.
Cause:
Third party cookies may be disabled in Firefox. Remember The Milk is contained in an iframe in iGoogle, and needs the browser to allow cookies to be set in iframes.
Solution:
To allow logins to Remember The Milk, please follow these steps:
For Windows:
- Click the Tools menu at the top of your browser, and select Options.
- Click on Privacy.
- Press the Exceptions button.
- Enter rememberthemilk.com
- Press the Allow button.
For Mac:
- Click the Firefox menu at the top of your browser, and select Preferences.
- Click on Privacy.
- Press the Exceptions button.
- Enter rememberthemilk.com.
- Press the Allow button.
I'm using a different browser
Symptoms:
You are continually prompted to login to the iGoogle gadget.
Cause:
Various firewall, pop-up blocking and ad blocking software, and browser plug-ins can conflict with this feature.
Solution:
If you use such software, we suggest adding www.rememberthemilk.com and static.rememberthemilk.com as exceptions to any ad blocking, script blocking, or pop-up blocking rules.
My tasks are shown on the wrong day
Symptoms:
Tasks are shown on the wrong day or at the wrong time in the gadget.
Cause:
Your timezone setting in Remember The Milk does not match the system timezone on a computer where you use the site.
Solution:
Check to make sure that your timezone on the Settings screen in Remember The Milk matches your system timezone on any computers where you use the site. It's particularly important to check the location of the timezone to make sure that they match as well (to ensure that daylight savings time is observed correctly for your account).
