Welcome!  English (US) Language Switcher

Please consult the list of frequently asked questions below to help address your problem. You might also like to try asking in the Forums.

Basics

  1. What are the keyboard shortcuts?
  2. How can I select multiple tasks easily?
  3. What happens if I check the 'Remember me on this computer' box when I log in?
  4. How can I change my password?
  5. How can I set or change my user preferences?
  6. I made a mistake! Can I undo my last action?
  7. How do I set my timezone?
  8. How do I log out of Remember The Milk?
  9. What format can I enter dates and times in?
  10. What format can I enter repeat intervals in?
  11. What format can I enter time estimates in?
  12. I closed the key. How can I get it back?
  13. Can I access this site with a secure HTTPS link?
  14. Can I access this site with a shorter URL?
  15. How do I backup/export my data?
  16. What happens to dormant accounts?
  17. Can I change my username?
  18. How do I cancel my Remember The Milk account?

About

  1. What is Remember The Milk?
  2. How much does it cost?
  3. Does Remember The Milk support my browser?
  4. Is this site available in other languages?
  5. Can I create tasks and notes in other languages?
  6. What does it mean that this site is in 'beta'?
  7. Who's behind Remember The Milk?
  8. Is there a mobile version of Remember The Milk?
  9. Can I sync my tasks with other software and devices?
  10. How do I add my tasks to Google Calendar?
  11. How do I add my tasks to iGoogle?
  12. How do I add my tasks to Netvibes?
  13. Do you have an API?

Pro Accounts

  1. What are Pro accounts?
  2. What are Gift Pro accounts?
  3. What happens if my Pro account expires?
  4. How can I keep track of my purchases?

Tasks & Lists

  1. How do I add a task?
  2. How do I rename a task?
  3. How do I delete a task?
  4. How do I edit multiple tasks?
  5. How do I complete a task?
  6. How do I postpone a task?
  7. How do I change the priority of a task?
  8. How do I enter a due date for a task?
  9. How do I set a task to repeat?
  10. How do I enter a time estimate for a task?
  11. How do I enter a URL for a task?
  12. How do I move a task to another list?
  13. How do I duplicate/copy a task?
  14. How do I view completed tasks?
  15. What is the Inbox list?
  16. What is the Sent list?
  17. How do I add a list?
  18. How many lists can I create?
  19. How do I set my default list?
  20. How do I rename a list?
  21. How do I delete a list?
  22. How do I archive a list?
  23. Why is my list locked?
  24. How do I print a list?
  25. How are tasks sorted in a list?
  26. How do I view all my tasks at once?

Notes

  1. How do I add a note to a task?
  2. How do I edit a note attached to a task?
  3. How do I delete a note from a task?
  4. How do I print the notes for a task?
  5. How many notes can I create?

Tags

  1. What are tags?
  2. Can I change how tags are shown in the list?
  3. How do I enter tags for a task?
  4. How do I tag multiple tasks?
  5. What is the Task Cloud?
  6. Can I view the Task Cloud on the Tasks screen?

Locations

  1. How do I set the location for a task?
  2. How do I add a new location?
  3. How do I set my default location?
  4. How do I rename a location?
  5. How do I delete a location?
  6. Can I convert my tags to locations?

Reminders

  1. How do I set email, instant messenger, and SMS reminders?
  2. Why aren't I receiving email reminders?
  3. I'm not receiving reminders at the right time!
  4. How do I set when reminders are sent to me?
  5. Can I receive reminders at more than one email address?
  6. Which instant messenger services are supported?
  7. Why aren't I receiving instant messenger reminders?
  8. Can I receive reminders on more than one instant messenger service?
  9. Which networks will receive SMS reminders?
  10. Why aren't I receiving SMS reminders?
  11. Does it cost anything to receive an SMS reminder?
  12. How do I limit the number of SMS reminders that I receive each day?

Searching

  1. How does the tasks search work?
  2. How do I use the advanced search?
  3. How do I print search results?

Smart Lists

  1. What are Smart Lists?
  2. How do I create a Smart List?
  3. How do I add a task to a Smart List?
  4. How do I rename a Smart List?
  5. How do I edit a Smart List's criteria?
  6. How do I delete a Smart List?
  7. How do I archive a Smart List?
  8. How do I print a Smart List?

Contacts & Groups

  1. What are contacts?
  2. What are groups?
  3. How do I add a contact?
  4. How do I delete a contact?
  5. How do I add a group?
  6. How do I delete a group?
  7. How do I add a contact to a group?
  8. How do I remove a contact from a group?
  9. How do I invite others to join Remember The Milk?

Sharing & Publishing

  1. What is sharing?
  2. What is publishing?
  3. How do I share a task with a contact?
  4. How do I share a list with a contact?
  5. How do I know if someone shares a task with me?
  6. How do I know if someone shares a list with me?
  7. How do I publish a list for a contact only?
  8. How do I publish a list for the public to see?
  9. Will my list appear in search engine results?
  10. How do I unshare a task with a contact?
  11. How do I unshare a list with a contact?
  12. How do I unpublish a list?

Sending Tasks

  1. What is sending?
  2. How do I send a task to a contact?
  3. How do I email a task into my Inbox?
  4. What address do I email to send tasks into my Inbox?
  5. Can others email tasks into my Inbox?
  6. How do I import a list via email?

Tasks via Atom RSS

  1. What is Atom?
  2. Where can I find the Atom feeds?
  3. Is there an Atom feed available for all my tasks?
  4. What are private addresses?
  5. Are RSS format feeds available too?
  6. Which aggregators support the Atom feeds?
  7. Are my Atom feeds publicly accessible?
  8. I added the Atom feed to my aggregator. Why doesn't it work?

iCalendar Service

  1. What is iCalendar?
  2. Where can I find the iCalendar service?
  3. Is there an iCalendar service available for all my tasks?
  4. What are private addresses?
  5. Which software supports the iCalendar service?
  6. How do I view my tasks on my calendar?
  7. How do I subscribe with Apple iCal?
  8. How do I subscribe with Google Calendar?
  9. How do I subscribe with Mozilla Sunbird?
  10. Is my iCalendar service publicly accessible?

Quick Add

  1. What is Quick Add?
  2. How do I set up Quick Add for Internet Explorer?
  3. How do I set up Quick Add for Firefox?
  4. How do I set up Quick Add for Safari?
  5. How do I set up Quick Add for Opera?
  6. How do I use Quick Add?
  7. Help! It doesn't work in Internet Explorer!

Remember The Milk for Gmail

  1. What is Remember The Milk for Gmail?
  2. How do I create tasks by starring?
  3. How do I create tasks by labeling?
  4. How do I link tasks with Google Calendar?
  5. How do I link tasks with Google Contacts?

Troubleshooting

  1. I forgot my password. What should I do?
  2. I forgot my username. What should I do?
  3. I'm having trouble logging in.
  4. I'm having trouble loading the site.
  5. My tasks are showing on the wrong day/time.
  6. I'm having trouble with the Gmail Firefox extension.
  7. I'm having trouble with the Google Calendar feature.
  8. I'm having trouble with Google Gears.
  9. I'm having trouble with the iGoogle gadget.
  10. I'm having trouble with MilkSync for Windows Mobile.
  11. I'm having trouble with MilkSync for BlackBerry.
  12. I'm having trouble with the iPhone/iPod touch version.
  13. I'm having trouble with the mobile version.
  14. I'm having trouble with the Netvibes module.
  15. I'm having trouble with reminders.
  16. I'm having trouble with the Twitter feature.
  17. I'm having trouble with the Locations map.
  18. How do I clear my cache?
  19. I have a problem not described here.