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IPhone app won't update to new time

heman8400 says:

I had a recurring item that should occur everyday at 10:15. I needed to adjust that after the time change, so I edited it for 9:15. It continued to remind me at 10:15. I restarted my phone, which fixed a previous problem with not getting push notifications, no luck. I deleted the whole event, ad made a new one, and it is still reminding me at 10:15. Any help would be appreciated.

Posted at 4:15am on November 9, 2011

brendan Pro says:

Hi heman8400,
If this reminder seems to be "stuck", you may want to try resetting the reminder service for your iPhone by doing the following:
1. Login to the web app
2. Click on Settings, then on the Reminders tab
3. Turn off your iPhone reminders, wait for confirmation that they've been turned off, then turn them back on.

If this reminder is still arriving at the wrong time, would you be able to contact us so we can take a look?

Hope that helps!

Posted 2 years ago

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