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Ticket without Answer

mauroneto Pro says:

I submited a ticket (#098278981BB) 3 days ago...still no answer!

Posted at 1:34am on August 6, 2008

emily (Remember The Milk) says:

Hi mauroneto,

Support queries are placed in a queue (with Pro users receiving priority). As noted on the contact page, you'll hear from us if we need more information about the issue, or have information to share.

We endeavour to work through support queries as quickly as we can, but there may be delays (particularly if your issue requires investigation by an engineer). We appreciate your patience.

Posted at 10:01am on August 6, 2008

This topic has now been closed automatically due to a lack of responses in the past month.