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Hi kjlloydie,

Would it be possible to double check to make sure that your timezone setting in RTM matches your system timezone on any computers where you use the site? It's also important to check the location of the timezone to make sure that they match. Any mismatches can cause issues with postponing.

Thanks! :)

Posted at 9:20am on June 17, 2008

neelroy

Hi Emily,

I'm having the same issue, and my timezone is the same everywhere.

Any suggestions on what to do next?

Thanks,

Neel.

Posted at 10:52pm on July 16, 2008

Hey Neel,

If you haven't done so already, would it be possible to submit an issue report about this? I can get an engineer to check this out.

Thanks!

Posted at 5:20am on July 21, 2008

I am also having that problem, just FYI. Could you post a followup on when this gets fixed, please? Thanks a lot!

Posted at 2:38pm on July 24, 2008

twilbur

Another observation here, I've seen this over the last couple weeks off and on. To my knowledge it happens every time with postpone. simply changing the due date of a task works fine.

I for one do operate RTM on different timezone'd computers... my home (and thus RTM account) is in US Central, but I work (and thus work computer) is in US Pacific. If mismatched time zones is a no-no for postpone, I'll just avoid that feature.

Let me know if you need more debugging / repro steps.

Posted at 2:27am on August 5, 2008

pzwack

I have the postpone issue, sometimes, like I had this morning, but now it is working again.

One issue may be that my Firefox is running for quite some time, although I usually reload when I come back, so it will load changes made from other computers or services. I've also seen Postpone not work on my work PC, which is running IE7, again in the morning.

Another issue may be the timezone. RTM prefs displays "(GMT+1) Europe/Berlin", but actually we have DST effective in Germany. Mathematically that'd make it GMT+2, but my region isn't listed as such.

Should "postpone" work with my particular timezone setting as is?

Posted at 4:14pm on August 24, 2008

michael.cohen

I can confirm I am also having this issue, postpone works on the task when I am on the task list page, but if I navigate away and come back the original due date is set again (though it does show the task has been postponed several times).

Posted at 8:45pm on September 4, 2008

For anyone experiencing postpone issues, would it be possible to double check to make sure that your timezone setting in RTM matches your system timezone on any computers where you use the site? It's also important to check the location of the timezone to make sure that they match. Any mismatches can cause issues with postponing. (We automatically handle daylight savings changes; the important thing is to make sure that the location of your timezone matches.)

If you still experience problems, please submit an issue report about this. If you happen to be using any third party applications with RTM, please let us know this too (we're investigating whether a particular issue with due dates/times may be coming from a third party app.)

Thanks! :)

Posted at 10:04am on September 7, 2008