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Email tasks -- I can't get it to work

redbarn says:

In settings, I set Inbox as my default list to remove the padlock icon. I sent a simple email per the given format to the supplied address...and nothing appears in my inbox.

I had the exact problem with backpackit.com, which is why I thought I'd give "milk" a try. Does anyone know what might be causing the problem?

I'm using webmail (yahoo and gmail), and windows xp. Thanks in advance.

Posted at 5:40am on December 28, 2005

redbarn says:

Something happened overnight while I was sleeping -- the reminders are in there. Patience is a virtue. Thanks anyway.

Posted at 2:46pm on December 28, 2005

emily (Remember The Milk) says:

Glad it works for you :)

Tasks should appear in the Inbox within 1 minute, but occasionally mail delays will occur -- if you have any further problems with this feature, please let us know.

Posted at 3:13pm on December 28, 2005

luc0zade Pro says:

I couldn't get email tasks to work either until I started sending emails in a very strict format:-

1) Plain text, no html format emails.
2) No blank lines between the start of the email and the first line of text codewords.
3) Put each codeword/value pair on a separate line.
4) Put the codewords in this order: Due - Priority - List.
5) Remember not to enter the Due value as 'one week' or 'three days' - enter '1 week' or '3 days' instead.
6) Don't leave any of the fields empty.
7) Always put '---' on a separate underneath the codewords, before the remainder of the email.

Following these rules works every time for me, although sometimes you may have to refresh the page before they appear. Also, tasks destined for other lists may still briefly appear on the inbox tab when you first open RTM, but will instantly be transfered to the correct list if you try to click on them.

Posted at 7:21pm on January 5, 2006

luc0zade Pro says:

Sorry - CORRECTION - it seems you have to put the codeword fields in the order PRIORITY - DUE - LIST - i.e. Priority needs to be the first codeword/value pair.

Posted at 3:51pm on January 18, 2006

jason.brown says:

I'm having trouble with this too.

Everything in the body of the email shows up as notes. The codewords are ignored, no matter what order I put them in.

Posted at 9:40pm on January 23, 2006

luc0zade Pro says:

I got this feature working by first sending the example email from the help page from my own email account to my own todo list, although I didn't bother with the repeat or estimate codewords - see http://www.rememberthemilk.com/help/answers/sending/emailinbox.rtm .

Once you get this working, you can amend the email to suit your own tasks.

My top two tips are (1) send only plain text emails and (2) be careful in your choice of values for 'Due'. Many of the more casual expressions which work when adding tasks via the website don't seem to work if they're used in emails. Stick to simple values like Monday / Tuesday / Wednesday.

Hope this helps.

Posted at 12:49am on January 24, 2006

jason.brown says:

Sending myself an exact copy of the example email has made the task attributes work. It's automagic!

However I still can't get lists of tasks to work -- each task just shows up as a line in a note...

Posted at 2:57am on January 24, 2006

emily (Remember The Milk) says:

Jason, can you please check that you're emailing your import email address (shown under Settings/Info)? This address contains '+import'.

If you're emailing this address and still having problems, please send us an example of a list of tasks that you're trying to email in ([old address removed]). We can look into this further. Thanks!

Posted at 3:07pm on January 25, 2006

emily (Remember The Milk) says:

Just wanted to note that all due date formats that work on the website should work for emails too -- if you find something that doesn't work, please let us know so that we can look into it. Thanks!

Posted at 9:10am on January 26, 2006

This topic has now been closed automatically due to a lack of responses in the past month.