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Task list reverts back to previous version

wmasnyk Pro says:

I've asked for help on this several times by email. I can't seem to find a fix, and it just happened again. I update all my tasks and move some to future dates. When I close the app there are none past due ( which is why it's so easy to see when this happens) . When I open the app again poof....I'm back where I started before the update. I'm only using my iPad. My laptop is shut down. It makes me nuts! I love the app but when this happens I'm afraid to trust it.

Posted at 5:49pm on September 23, 2012

brendan (Remember The Milk) says:

Hi wmasnyk,
We received your email request on this and had sent a response. If you haven't done so already, can you try uninstalling the iPad app and reinstalling it from the App Store?

If this doesn't help, please contact us via email so we can take a closer look with you.

Thanks!

Posted 8 months ago

wmasnyk Pro says:

I've uninstalled and reinstalled before...but will try again. Obviously until it happens again I won't know if it's fixed or not. I thought it went away once, but no. If I could predict the circumstances when it does occur I'm sure that would help us all.

Posted 8 months ago

brendan (Remember The Milk) says:

Hi wmasnyk,
It's also possible that the issue may be related to mismatched timezones. Remember The Milk doesn't currently support shifting timezones, so when you're watching for circumstances that cause the issue, traveling across timezones may be a factor as well.

Posted 8 months ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.