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Update: RTM for Gmail (extension updated)

emily (Remember The Milk) says:

Some of you may have experienced the problem described in this topic, where RTM for Gmail wasn't loading in Gmail for some users.

This happened as Google made some significant coding architecture changes to Gmail, and our extension wasn't compatible with this new architecture.

We now have a new version of the extension available that works with Gmail's new code.

Firefox should update the extension automatically, but you can also manually tell the browser to update:

1) Go to the "Tools" menu in Firefox, then "Add-ons"
2) Click on the "Find Updates" button in the bottom left corner of the Add-ons window
3) Install the update to the Remember The Milk for Gmail extension when prompted
4) Restart Firefox

If you experience any further problems, please let us know.

Thanks! :)

Posted at 10:22am on January 26, 2008

dylan.obrien says:

Thanks for making a fix so quickly - you guys are awesome!

Posted 6 years ago

shinya.kamigaki says:

Thanks, Emily!!
I was having this problem since this morning but now RTM has returned on my GMail!

Posted 6 years ago

d0t says:

Hooray!!!!!

Posted 6 years ago

kseistrup Pro says:

You rock. Thanks!

Posted 6 years ago

kzapth245 says:

Thanks a lot for the fix. Life is back to normal again.

Posted 6 years ago

fauxpas says:

Thanks for you help. Seems to be working fine.

Posted 6 years ago

jive says:

hmmmm. doesn't seem to be working for me still. I use GAFYD.....

Posted 6 years ago

jaults says:

Thanks! Works great.

Jason

Posted 6 years ago

binghow says:

HOORAY!!!!! THANKYOU!!!!

Posted 6 years ago

abeals says:

Thanks!! Less than a 24 hour turnaround (at least for my gmail account) on the fix. Great work, Emily and crew!

Posted 6 years ago

ienjoyhotsoup says:

thanks very much!

Posted 6 years ago

pingiotti says:

Thanks so much for having been so fast at fixing that issue! It stopped working for me today and a quick visit to your blog made me understand what happened. I was thrilled the updated version was already available. You guys rock!

Posted 6 years ago

jive says:

ack I figured out what it is. RTM for gmail and Gmail Addons conflicts with eachother. If you run one, you can't run the other... That sux.

Posted 6 years ago

gtmedley says:

Thanks so much. Nice work!

Posted 6 years ago

jacob.stutzman says:

I second pingiotti. When stuff stopped working yesterday, I saw the explanation from emily in the forums. When I started Firefox this morning and saw the update, I was duly impressed. I started using RTM about a month ago, and this episode demonstrates the best reason to keep using it. Thanks.

Posted 6 years ago

cek1227 Pro says:

Jive, I'm running both with no conflicts.

Posted 6 years ago

skyer2000 says:

Thanks for the quick fix!

Posted 6 years ago

kadiya says:

Great turnaround on this issue! Unfortunately, I still cannot create a task from the drop down. It still doesn't show no matter what other extensions I turn off. Any ideas?

Posted 6 years ago

adeloso says:

Amazing management of this issue! I am so impressed with the way that RTM handled this issue that I will be upgrading to PRO tonight. Emily tactfully explained the issues to the forum and soonafter RTM issued an quick fix to the firefox plugin. Stellar.

Posted 6 years ago

jive says:

Cek, I am using GAFYD.... could this also be it?

Posted 6 years ago

jive says:

Nope that's not it. I doesn't work with my regular gmail account either.

@Cek, you must not be using the most up - to - date. Several of us are having the same issue.

Posted 6 years ago

pgogineni says:

Thanks Emily,

Now RTM is showing up on the right but the ability to add tasks automatically when I star or label an email is still not working. I have tried turning off both features and reloading then turning each one on individually and reloading, but no go. Anyone else have the same problem?

Posted 6 years ago

tisharayann says:

I am having both of these problems as well. Is there a conflict with Better Gmail?

Posted 6 years ago

kadiya says:

Well, I'm up and running perfectly. Maybe if I created a task properly I wouldn't have had these issues. For anyone else who is not seeing the create task or create event in the dropdown, it only shows up when you open the email. Just selecting it in your mailbox will not give you those options in the dropdown. D'oh!

Posted 6 years ago

jutral says:

Everything is working again. Thanks for the update :-)

Posted 6 years ago

jive says:

There are conflicts with the gmail addons script....

Posted 6 years ago

bustaoglu says:

All seems to be working.. thanks for being responsive

Posted 6 years ago

rubendn says:

It started working for me again a few weeks ago when I downgraded Firefox from 2.0.0.11 to 2.0.0.10.

But a couple of days ago it stopped working again with the new update to the RTM addon.

It shows the add task portion but it shows "no tasks". I have to go to the 'options' menu and log-out and log back in for the task to show up again in GMAIL.

Any ideas?

Is there a way to downgrade the RTM addon to see if it will work?

I don't believe I have any other add-ons that affect GMail (no greasemonkey installed).

Posted 6 years ago

hlk1414 says:

It's Great job!
I use it my private's Gmail account,
But it doesn't work at Gmail for Google Apps(Premier)...
Is it scheduled to deal with Gmail for Google Apps?


Posted 6 years ago

djpblog says:

The ability to auto generate a task from a label and by starring an email is also not working here. I have disabled every extension I have to try and find a conflict and no luck as of yet. I take it for many this is working. I only see one post above where someone else had this same issue after getting the new version of the extension.

Posted 6 years ago

djpblog says:

Turns out this was a simple error on my part. You can't automatically make a task from an email with no subject.

Posted 6 years ago

bettinahein says:

For the past couple of days I've been having exactly the same problem as rubendn - I see the add task portion but have to logout and login every time the page is refreshed to see my tasks again. I'm using Google Apps.

Posted 6 years ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.