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Old deleted RTM tasks still appear in GMail add-on

les.bowker says:

I've just now added the Firefox GMail add-on to my browser and see lots of tasks in GMail that long ago went from my iPod RTM app. I think they are old deleted entries. My GMail screen is therefore cluttered and pretty unusable.

What can I do? Is it a sync problem - I've only got the free iPod RTM version?


Posted at 10:19am on April 28, 2011

brendan Pro says:

This could be the result of not syncing your device in a long time. The Gmail Browser Add-on reads your task data from our servers, so it can only be "aware" of what was available at the time of your last sync.

However, if you're seeing very old tasks that were deleted before your last sync, would it be possible to submit a Gmail issue report via our support system, if you haven't done so already?

Just select your issue from the list on the left, and follow the steps shown. If your issue isn't listed, click on "I'd like to report a new issue".

Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.


Posted 3 years ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.