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Icon turns into a red verticle bar after Hero reset

davidscottweaver Pro says:

I posted a ticket for this, but I figured I'd ask if this was happening to anyone else. If I turn my HTC Hero (Sprint) off, then back on, the RTM icon turns from a cow to a red vertical bar about 5 pixels wide. The only way to change it back is to uninstall and re-install the app. I think this has only been happening since the last 2 updates. Anyone else?

Posted at 7:48pm on November 11, 2009

braincube says:

I've had the same experience - was browsing the different settings options and the application unexpectedly closed. When I restarted the application, its icon was a red vertical bar. I was thinking of purchasing RTM for my HTC Hero, and have now decided against it. I haven't tried uninstalling and reinstalling...

Posted 2 years ago

hheimbuerger Pro says:

Running RTM 1.1.3 on an HTC Hero running Cupcake (1.5).

I just restarted the phone. Neither the shortcut on my home screen, nor the one in the applications list popup changed -- both are still showing the RTM cow. Which icon are you talking about?

Posted 2 years ago

davidscottweaver Pro says:

The main RTM icon in the app list does this. Interesting that yours didn't. Also, when I go into Applications in settings and look at it there, it's a red square. So the home screen must squeeze the pixels into a vertical bar. Either way, it ain't no cow. :-)

Posted 2 years ago

emily (Remember The Milk) says:

Unfortunately this is a problem with the HTC Hero (it's not specific to the Remember The Milk app).

There's more information posted on another forum here.

Unfortunately there doesn't appear to be a workaround to resolve this. :( Hopefully HTC will get this fixed soon!

Posted 2 years ago

davidscottweaver Pro says:

Emily, it's funny you just posted this... I just was reading the Sprint Hero forum and found out that folks are having this issue. Apparently an update from Sprint is in the works, but they haven't released whether it will fix this issue. Also, not only are icons being mangled on reset, but apps are reverting to previous versions.

That'll teach them to to hack 1.5 to work on CDMA instead of going with 1.6! :-)

Posted 2 years ago

ryan.sawatzky says:

Sprint just released a Hero update which has solved this issue for me. Go to Settings -> About Phone -> System Updates -> Firmware update.
This will download the update and install it on your phone.
More info: http://phandroid.com/2009/11/18/ota-for-sprint-hero-users/

Posted 2 years ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.