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sync problems

rick.gates says:

Android phone syncs with Outlook, Outlook does not sync with phone.

Posted at 6:08pm on September 9, 2011

brendan Pro says:

Hi Rick,
I saw the support request that you sent in our system and I've replied via email with some troubleshooting steps.

Thanks!

Posted 3 years ago

jontiveros Pro says:

Can you send me the same steps. Perhaps this will benefit others. JO

Posted 2 years ago

brendan Pro says:

Hi jontiveros,
I see that you also submitted a support request, so we'll follow up by email with you as well.

Thanks!

Posted 2 years ago

prattlefall says:

I have the same issue and have a support request that I originally submitted in September. Can you follow up by email with me too?

Posted 2 years ago

prattlefall says:

Sorry. My issue is syncing the Android app. Wrong thread. But maybe the troubleshooting information can help me anyway.

Posted 2 years ago

brendan Pro says:

Hi prattlefall,
I see that your case has been escalated to an engineer for further investigation.

We'll be in touch as soon as we have an update available for you.

Sorry for any inconvenience in the meantime.

Posted 2 years ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.