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Troubleshooting information for Remember The Milk for Twitter is provided below. If you still have problems after reading this page, please contact us.


Troubleshooting

I don't receive a response to my verification code

Symptoms:

rtm does not respond via direct message to your verification code.

Cause:

Unfortunately there have been intermittent issues with Twitter's system in the past that have prevented our direct messages from reaching Twitter users. This problem may be recurring.

Solution:

Please try unfollowing rtm on Twitter, and then following again.

If the problem continues, please contact us so we know that you're experiencing a problem with Twitter. We'll be able to let Twitter know about the issue (unfortunately if the problem is on Twitter's side, we're not able to say how long it might take to resolve, sorry).

I don't receive responses to commands

Symptoms:

rtm does not respond via direct message to your commands.

Cause:

Unfortunately there have been intermittent issues with Twitter's system in the past that have prevented our direct messages from reaching Twitter users. This problem may be recurring.

Solution:

Please try unfollowing rtm on Twitter, and then following again.

If the problem continues, please contact us so we know that you're experiencing a problem with Twitter. We'll be able to let Twitter know about the issue (unfortunately if the problem is on Twitter's side, we're not able to say how long it might take to resolve, sorry).

I don't receive reminders

Symptoms:

You don't receive reminders via direct message from rtm.

Cause:

Unfortunately there have been intermittent issues with Twitter's system in the past that have prevented our direct messages from reaching Twitter users. This problem may be recurring.

Solution:

Please try unfollowing rtm on Twitter, and then following again.

If the problem continues, please contact us so we know that you're experiencing a problem with Twitter. We'll be able to let Twitter know about the issue (unfortunately if the problem is on Twitter's side, we're not able to say how long it might take to resolve, sorry).

Twitter says 'rtm does not follow you'

Unfortunately this is a caching issue on Twitter's side. To have your Twitter account fixed, you can contact Twitter and provide your Twitter username, reference Remember The Milk, and request a cache clear.