Troubleshooting information for Smart Add is provided below. If you still have problems after reading this page, please contact us and submit a support query.
I entered a task with some properties and got unexpected results.
Symptoms:
While using Smart Add, you enter a task with some properties and get unexpected results.
Solution:
Please try the following steps to resolve the issue:
Check that your task name and due date come before other properties.
The task name and due date should always come first, but you can include the other properties in any order after that.
Correct:
Clean out the fridge tomorrow #errand
Incorrect:
Clean out the fridge #errand tomorrow
Check that your due date, repeat option, or time estimate format is valid.
If you're not sure whether your input is valid, please see the following pages for supported input formats:
Check for language support.
At this time, Smart Add won't understand dates and times in non-English languages when entered alongside task names.
If Smart Add has trouble understanding your due date and/or time, enter ^ followed by your due date and/or time.
Pick up the milk ^tomorrow
We're sorry we haven't been able to resolve your issue yet!
Please 
get in touch.
Yay! We're glad you were able to resolve your issue.
The cursor sometimes disappears at the end of long tasks.
Unfortunately this is due to a browser bug. :(
You might notice this if you have entered a long task name, and after the name have added a tag (or another property) via the auto-suggest.
The cursor may look like it's disappeared, however using the arrow keys to move to the end of the input field will reveal the cursor.
This issue only affects some browsers, which do not correctly scroll the field to the right to the new cursor position.
