Services / Remember The Milk for Gmail / Gadget / Troubleshooting

Symptoms:

You are continually prompted to login to the gadget.

Cause:

Third party cookies may be disabled in Firefox. The gadget is contained in an iframe, and needs the browser to allow cookies to be set in iframes.

Solution:

To allow logins to Remember The Milk, please follow these steps:

For Windows:

1. Click the Tools menu at the top of your browser, and select Options.
2. Click on Privacy.
3. Press the Exceptions button.
4. Enter rememberthemilk.com
5. Press the Allow button.

For Mac:

1. Click the Firefox menu at the top of your browser, and select Preferences.
2. Click on Privacy.
3. Press the Exceptions button.
4. Enter rememberthemilk.com.
5. Press the Allow button.

Symptoms:

You are continually prompted to login to the gadget.

Cause:

Various firewall, pop-up blocking and ad blocking software, and browser plug-ins can conflict with this feature.

Solution:

If you use such software, we suggest adding www.rememberthemilk.com and static.rememberthemilk.com as exceptions to any ad blocking, script blocking, or pop-up blocking rules.

Symptoms:

Tasks are shown on the wrong day or at the wrong time in the gadget.

Cause:

Your timezone setting in Remember The Milk does not match the system timezone on a computer where you use the site.

Solution:

Check to make sure that your timezone on the Settings screen in Remember The Milk matches your system timezone on any computers where you use the site. It's particularly important to check the location of the timezone to make sure that they match as well (to ensure that daylight savings time is observed correctly for your account).