• Logging In & Loading ›
  • I forgot my username ›
  • I forgot my password ›
  • I'd like to report a new issue ›
• Registration & Accounts ›
  • I forgot my username ›
  • I forgot my password ›
  • I have a Pro account payment or trial issue ›
  • The username I want is not available ›
  • My email address is 'already in use' ›
  • Changing my username ›
  • I didn't receive the welcome email ›
  • I got a welcome email for an account I didn't create ›
  • I want to cancel my Remember The Milk account ›
  • I want to restore a cancelled account ›
  • I want to restore a cancelled Pro account (or transfer its status) ›
  • I want a username from a cancelled account ›
  • Can I transfer my tasks from one account to another? ›
  • I'd like to report a new issue ›
• Pro Accounts & Payments ›
  • How do I receive priority support? ›
  • I've paid, but my account hasn't been upgraded yet ›
  • I've changed my mind. Can I request a refund? ›
  • I believe my credit card has been charged twice ›
  • Why does my credit card statement show an extra fee for my Pro account upgrade? ›
  • Where can I find my receipt? ›
  • Why did I receive an email from PayPal? ›
  • Why won't PayPal accept my credit card? ›
  • Do you accept other payment methods? ›
  • Is a trial available? ›
  • My trial expired. Can I extend it? ›
  • Do you have an affiliate program? ›
  • Do you offer family discounts? ›
  • Do you offer educational discounts? ›
  • Will my Pro account auto-renew? ›
  • Will I be reminded before my Pro account expires? ›
  • Can I transfer my Pro status to another account? ›
  • I want to restore a cancelled Pro account (or transfer its status) ›
  • I'd like to report a new issue ›
• iPhone & iPod touch app ›
  • Installation ›
    • Which version of the iPhone/iPod touch software do I need? ›
    • How do I install the app? ›
    • Can I install the app on multiple devices? ›
    • How do I uninstall or reinstall the app? ›
  • Accounts & Pricing ›
    • How much does it cost? ›
    • I don't have a Pro account yet. Is a trial available? ›
    • How do I start the 15 day free trial? ›
    • My trial expired. Can I extend it? ›
    • Can I buy the app once instead of needing a Pro account? ›
  • Basics ›
    • Does the app work in landscape mode? ›
    • How do I navigate back to the top level? ›
  • Synchronization ›
    • How do I change my sync settings? ›
    • How often do tasks synchronize with the auto sync setting? ›
    • What happens when I lose my Internet connection? ›
    • How long will the initial sync take? ›
    • Does the app sync in the background? ›
  • Tasks ›
    • How do I add a new task? ›
    • How do I rename a task? ›
    • How do I edit a task's properties? ›
    • How do I delete a task? ›
    • How do I complete a task? ›
    • How do I postpone a task? ›
    • How do I complete or postpone multiple tasks? ›
    • How do I change the default due date? ›
    • How do I change the default fields shown when adding/editing tasks? ›
    • How do I view completed tasks? ›
  • Notes ›
    • How do I add a note to a task? ›
    • How do I edit a note attached to a task? ›
    • How do I delete a note from a task? ›
  • Push Notifications ›
    • What are Push Notifications? ›
    • Which version of the iPhone/iPod touch software do I need? ›
    • How do I enable Push Notifications for the app? ›
    • How do I set my reminder preferences? ›
    • I don't receive Push Notifications. ›
    • Why is there no sound or vibration when a Push Notification is received? ›
    • Will the app badge number be updated via Push Notifications? ›
    • Do Push Notifications work on the iPod touch? ›
    • Do Push Notifications work on jailbroken or "hacktivated" devices? ›
    • If a Push Notification is received while the device is locked, the app is/isn't launched upon unlocking the device. ›
    • After pressing 'View' on a Push Notification, the app is launched and displays the same Push Notification again. ›
  • Reminders ›
    • How do I set my reminder preferences? ›
    • Can the app pop up with reminder alerts? ›
  • Lists ›
    • How do I add a new list? ›
    • How do I rename a list? ›
    • How do I delete a list? ›
    • How do I change a list's sort order? ›
    • How do I change my default sort order? ›
    • How do I change my default list? ›
    • What is the Inbox list? ›
    • What is the Sent list? ›
    • Can I share lists with other RTM users? ›
  • Smart Lists ›
    • What are Smart Lists? ›
    • What happens when I add a task to a Smart List? ›
    • How do I create a Smart List? ›
    • How do I rename a Smart List? ›
    • How do I delete a Smart List? ›
    • How do I change a Smart List's criteria? ›
    • How do I change a Smart List's sort order? ›
    • Why does my Smart List task count just say 'smart' sometimes? ›
  • Tags ›
    • What are tags? ›
    • How do I add a tag? ›
    • How do I rename a tag? ›
    • How do I delete a tag? ›
  • Locations ›
    • How do I add a location? ›
    • How do I rename a location? ›
    • How do I delete a location? ›
    • How do I change the distance considered 'nearby'? ›
    • How do I change distances from metric to imperial (or vice versa)? ›
    • I don't want the app to know my current location. ›
    • Can the app monitor my location and pop up an alert when I have tasks located nearby? ›
  • Search ›
    • How do I search for tasks? ›
    • What advanced search operators are available? ›
    • Where can I find example advanced searches? ›
  • Security ›
    • I often use public Wi-Fi networks. How does my device communicate with your servers? ›
  • Languages ›
    • How do I change the app's language? ›
    • I found a mistake in the app in my language. ›
  • Settings ›
    • How do I customize the app badge? ›
    • How do I customize the icons shown in the tab bar at the bottom? ›
    • How do I reset the application? ›
  • Other Software ›
    • Can I view my tasks in Apple iCal? ›
    • Can I view my tasks in Google Calendar? ›
    • How do I backup/export my data? ›
  • I'd like to report a new issue ›

Please choose a topic on the left.