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Help / FAQ / Troubleshooting / I'm having trouble with Google Gears.

We're sorry that you're experiencing a problem with Google Gears and Remember The Milk. For problems that are specific to Google Gears, please see the Google Gears website for FAQ and support. For problems using Remember The Milk with Google Gears, please contact us with the following information:

• The version of Google Gears that you're using (see the 'Tools' menu then 'Google Gears Settings' in your browser)
• Your browser version and operating system
• A description of the problem (including steps to reproduce the issue)
• A copy of any error message that you're seeing
• The URL of the page (or the screen) where you're experiencing the problem
• Your Remember The Milk username

Not including this information may delay us in investigating your problem. Thanks for your cooperation!