Explore the help topics, and if you can't find your answer or just want to say 'hi', please email us -- we'd love to help!
If you can't find the tasks that you're looking for, the quickest way to locate them is to search.
You may need to try different search terms. Please note that the search won't return your result if a word is misspelled or if your search terms are too specific.
If you still can't locate your task, please try the following to resolve the issue:
1. Undo your last actions
If you're still logged into your account, you can try undoing the last action in case you have unintentionally deleted the task. You can 'undo' multiple times until the start of your session. To undo your last action:
2. Clear cache and cookies
If you suspect that your account may not be loading correctly, it may be worth clearing your browser's cache and cookies as this can often help to resolve loading issues. Instructions on clearing cache and cookies are available here.
3. Check with contacts you're sharing with
If the missing task is shared or belongs to a shared list, it may be worth checking with the contact(s) who you're sharing with to ask if they have modified the task. When a task or list is shared, your contact is able to rename, delete, move, or otherwise modify the task. A contact may have modified or moved the task without your knowledge.
4. Check for synchronization issues
If you're using MilkSync, it's important to be very careful when deleting tasks. If you delete tasks on your device and then synchronize with Remember The Milk, the tasks you deleted on your device will also be permanently deleted from your Remember The Milk account (and vice versa). If you believe that your tasks are missing due to another sync issue, please choose one of the MilkSync topics on the left.
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