Forums / MilkSync

steve.conklin

Same issue here. Outlook version 2007 and now my RTM is empty as well.

Posted 2 years ago

steve.conklin

Hey geo, I solved this myself. (Make Milk sync manual for now)

In Outlook, Export all the Tasks to CSV. Then delete them from Outlook (or move them to another folder). Then import the CSV file into Tasks. Now sync. not perfect tag-wise, but it worked for the dates.

RTM never answered even though I logged a report.

Posted 2 years ago

geophyzz

Thanks Steve. When you mark tasks complete in Outlook and then sync with rtm, do they get marked complete in rtm?

Posted 2 years ago

kiepb

Clarification Steve:

After exporting tasks to CSV, where do I import - back into Outlook tasks, or you somehow importing it into RTM?

Posted 2 years ago

Hi guys,

I was having the same problem- things were syncing fine from RTM to Outlook, but not the other way around. I did a restore, and that didn't help any. Here's the solution I found:

1) Go to Tools -> Trust Center
2) Click on "Add-ins" in the left-hand menu
3) Look at the bottom of the list under "Disabled Application Add-ins"

Check if MilkSync is listed under there- for some reason, Outlook had automatically disabled it in my case. With it disabled, RTM could edit the Outlook data but Outlook wouldn't talk to RTM.

4) On the "Manage" drop-down menu at the bottom (the one that says "COM Add-ins"), select "Disabled items" and click Go.
5) Click on MilkSync, and then click on "Enable"
6) Click "OK" in the Trust Center window
7) Shut down Outlook and then re-start it. Everything should work great.

Posted 2 years ago

steve.conklin

as of now, my home Outlook 2010 is synching fine, but 2007 at work does not. RTM to 2007 works, but not 2007 to RTM.
I caught the same advice about enabling the Add in but it already is enabled.

so yes, geo, for me the marking complete works with 2010, but not 2007.
(my 2007 is against exchange while 2010 is stand-alone if anyone from rtm is monitoring)

Posted 2 years ago

Have exactly the same problem. RTM -> Outlook is fine, but Outlook -> RTM is not doing anything.

Posted 2 years ago

Adding to my previous post, i'm using Outlook2007 in combination with the 64bits version of MilkSync. The AddIn is also properly enabled.

Posted 2 years ago

I'm having the same problem today. Outlook to RTM is not doing anything.

Posted 2 years ago

For anyone here still experiencing issues with one-way syncing, would it be possible to submit a MilkSync for Microsoft Outlook issue report via our support system, if you haven't done so already?

Just select your issue from the list on the left, and follow the steps shown. If your issue isn't listed, click on "I'd like to report a new issue".

Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.

We'd love to get to the bottom of this. :)

Thanks!

Posted 2 years ago

henrikba

All,
seems this post is related to http://www.rememberthemilk.com/forums/milksync/11741/

Cheers,
Henrik

Posted 2 years ago

geophyzz

With apologies to the bard: Alas poor Henrik, I knew that link well. Or something like that :)

Bad news:After trying all sorts of things I have given up. The issue reporting mechanism took too long to get back to me, and the questions/suggestions that did eventually come seemed too off topic to get anywhere soon.

Good news: Initially I thought it would be great to be able to see my work tasks via RTM while travelling and while at home. In fact the last while I have enjoyed quite the opposite: keeping my work and home task lists and their respective programs/apps entirely separate. So RTM will always be my home task manager :)

Posted 2 years ago