|emily (Remember The Milk) says:|
We'd like to help you get answers to your questions about MilkSync as quickly as possible. :)
Before posting a question, please try searching (using the box above) as your question may have been answered already. You can also check the FAQs in the MilkSync for Microsoft Outlook, BlackBerry, or Windows Mobile areas of the site to see if your question is listed there.
Please remember that this forum is dedicated to MilkSync (currently available for Microsoft Outlook, BlackBerry, and Windows Mobile); posts that are off-topic may be moved to another forum (or removed altogether).
Got a problem?
If you're experiencing an issue with MilkSync, such as:
- Something suddenly stopped working
- Something isn't working as described on the site
- You received an error message
The best way to tell us is to submit a report (please select the issue that you're experiencing from the list on the left, try the troubleshooting steps if any are shown, and then submit your report).
You're still welcome to post your issue in this forum (as other RTM users may be able to help you find a solution), but we may request that you also submit a report to ensure that we have all the information that we need to investigate your issue.
Priority support for Pro users
I just wanted to note that priority support for Pro users is only available when contacting us via our support system.
If you're a Pro user experiencing an issue, you should submit a report to receive priority support (we're unable to provide priority support via these forums, sorry).
Posted at 5:41am on October 26, 2010