Forums / iPhone

leah.shalom

Stefan,

Have you restarted the phone since this began happening? I find that when I add/delete apps from my iTouch that I often need to restart it to have all my apps function properly.

Leah

Posted 2 years ago

Could you remove and reinstall the app to see if that corrects this?

Posted 2 years ago

swa

I'll remove and re-install RTM and re-boot the beast. I'll come back in a week to see if it solved the problem. -Stefan

Posted 2 years ago

swa

Ok, a couple of weeks have passed. During the first days, the problem did not appear again (both icons stop spinning at the same point) and I was again a happy RTM user.

Now, we're back to normal (see top post) :-(

Posted 2 years ago

swa,
Have you tried both on the mobile network (your mobile provider, e.g. AT&T) and over Wi-Fi? This kind of behavior can happen if the network is particularly slow or has trouble connecting to the website.

Also, would it be possible to run a bandwidth test on your iPhone to see what kind of speeds you're getting? ("Speed Test" is one.)

Posted 2 years ago

swa

Hi,

I think that it happens on both WiFi and 3G/EDGE (the provider is T-Mobile). I'll follow up with a speed test. This problem is really getting annoying. I wonder whether its really the network connection? After all, it's the RTM icon that is spinning, not the network icon. That always stops way before the RTM icon stops (if it stops at all). If I quit RTM and go back in, RTM will stall then exit.

-Stefan

Posted 2 years ago

The interaction between the network spinner and the RTM one doesn't really mean much; it's up to the app to ask the network one to spin.

It sounds like your iPhone is jailbroken? If so, and if you're using any software that might affect your connection (e.g., tethering apps, proxies), we'd recommend disabling such software so that you're only using the iPhone's standard connections.

Unfortunately it's difficult to track down problems that might occur with connections on jailbroken phones: our app uses the standard connection methods provided by the iPhone, so we don't have any control over any connection problems that may occur when a phone is jailbroken.

Posted 2 years ago