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Problems signing in into the mobile RTM

oetzitterd says:
Hi,

I have problems signing in into the mobile RTM.

I accessed the url from my mobile device but it won't let me login. I used the same settings when accessing via the normal browser.

I have Windows Mobile 5.0
Posted at 9:36am on May 30, 2006
oetzitterd says:
I won't get an errormsg. The screen just refreshes.
Posted 17 years ago
emily (Remember The Milk) says:
Thanks for this report -- we're looking into it.
Posted 17 years ago
oetzitterd says:
Needless to say. I can access different other websites and also access gmail via the mobile.
Posted 17 years ago
oetzitterd says:
I can also access http://m.rememberthemilk.com/ via my normal browser

Very strange issue, I will do a full reset of my device this evening.

Windows Mobile 5.1.70
Build 14406.1.1.1
Posted 17 years ago
oetzitterd says:
Did a full reset of the device but still a no go when using the normal browser of Windows Mobile. I don't even get an errormsg.

I installed Opera Mini on my device and now I can access RTMobile.
Posted 17 years ago
glen.rodrigues says:
Hi,

I have the same issue. The login screen refreshes after entering id and password.
I am not sure if I can download Opera Mini as I do not see my HTC Cingular 8125 as one of the supported phones.
I have Windows Mobile 5.1.7.0 Build 14410.1.1.3)
Posted 17 years ago
emily (Remember The Milk) says:
It looks like our SSL certificate isn't supported by Windows Mobile 5.0 -- we're working to resolve this.
Posted 17 years ago
glen.rodrigues says:
Thanks. Its amazing how you guys stay on top of things. Great product ... Great team!!!
Posted 17 years ago
jancer86 says:
Just to let you guys know, i'm using Verizon's Mobile Web 2.0 and I get an error message saying something about an unsecured certificate or something of the sort; so i imagine the SSL Certificate is the main issue. I think the browser my phone uses is called OpenWave.
Posted 17 years ago
co says:
Same problem here using a Sony Ericsson K750i (Network: o2 UK)
Posted 17 years ago
emily (Remember The Milk) says:
We're currently working to get a certificate that will be compatible with more (if not all) phones -- hopefully we'll have this resolved soon. Thanks for your reports!
Posted 17 years ago
emily (Remember The Milk) says:
For anyone who was having trouble logging into the mobile version, this should be fixed now -- we're using a new certificate. Can those who experienced problems previously please confirm if it works for them now?
Posted 17 years ago
co says:
I no longer get the error.

BUT I also do NOT get redirected to my lists after login.

I get sent to:
http://www.rememberthemilk.com/

Instead of
http://m.rememberthemilk.com/

However, when I login in my browser at m.rememberthemilk.com I see my mini lists as expected.
Posted 17 years ago
emily (Remember The Milk) says:
co, does going to:

https://m.rememberthemilk.com/

(note the 's') make a difference?
Posted 17 years ago
co says:
Emily,

It helps (sort of) if I login at:

http://m.rememberthemilk.com/

and then when I get directed to:

http://www.rememberthemilk.com/

If I stop the loading and manually enter:

https://m.rememberthemilk.com/

Then I get my page, however the text is:

1. MOBILE_HEADING_TODAY (2)
2. MOBILE_HEADING_TOMORROW (0)
3. MOBILE_HEADING_THIS_WEEK (4)
etc

co | MOBILE_NAV_LOGOUT

If I then click on one of the links, I get:

Sorry
Server Cerficate could not be verified

Hope this helps.
Posted 17 years ago
emily (Remember The Milk) says:
Thanks for the details. Are you able to try logging in directly at the https address, if you haven't already?

Also, are you able to login to mobile versions of other sites (e.g. Gmail)?

We'll try to look into this further on our end, but as we don't have access to a Sony Ericsson K750i, any information that you can provide is extremely helpful.

Thanks!
Posted 17 years ago
emily (Remember The Milk) says:
co (and anyone else experiencing this problem):

We've just made a change that might fix this for your phone, if you're interested in trying this again.
Posted 17 years ago
aodonnell says:
I'm using a T-Mobile Sidekick 2 and the mobile version doesn't work for me either. I can log in fine, but I just get taken to a blank page. It has the logo at the top with "Adam's Tasks" under it and then my ID and "Logout" at the bottom, but nothing in the middle.

I surf on my Sidekick all the time with no trouble on other sites (to answer the question from above).
Posted 17 years ago
emily (Remember The Milk) says:
aodonnell, we've made some changes to the mobile version that might fix this issue on the Sidekick -- are you able to try it again? If it still doesn't work, please email us at [old address removed] and we'll investigate this further. Thanks!
Posted 17 years ago
angies91 says:
I get the same thing as other have mentioned--I tried http: and https://m.rememberthemilk.com and I don't get an error message but the screen just refreshes with blank username/pass boxes. I'm using a Samsung A660 for Sprint.

It acts like it's processing, and I don't have issues navigating to other sites.
Posted 17 years ago
emily (Remember The Milk) says:
angies91, are you using your phone's default browser? If so, would you be able to try using Opera Mini? It looks like it's available for your phone here -- Opera Mini has good support for the mobile version of the site.
Posted 17 years ago
adam.mccue says:
Hi, I am having trouble as well. I am using the default browser (Mobile Web 2.0) on my LG VX8300. It doesn't allow me to login, but instead refreshes the page.
Posted 17 years ago
emily (Remember The Milk) says:
adam.mccue, have you tried the https URL ( https://m.rememberthemilk.com/ )?
Posted 17 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.