Welcome!  English (US) Language Switcher

Moved tasks to deleted list

g.garrido says:

Hi,

First of all, I started using RTM about a week ago and I love it. It's a great service!

I was just organizing my tasks and I think I accidentally deleted a whole bunch of them. Here's what I did:
1. Deleted a smart list and all my tasks went to the inbox. Now I realize that I also deleted the list that happen to have all those tasks by mistake, so that is why they went to the inbox.
2. Not realizing I had deleted the actual list as well as the smart list I went to the inbox and moved the tasks back to the list they came from, which was actually deleted, but still appeared on the "more actions" menu. I guess that's what did it, because I moved the tasks there, but because the list was actually gone they seem to have gone into a black hole.

I've looked everywhere and they are just gone. They all had the same tag ("tickler") and that is gone as well, so it does seem the tasks were deleted even though I just meant to move them.

Anything that can be done to get them back?

Thanks!

Guillermo Garrido

Posted at 4:38pm on November 15, 2009

andrewski (Remember The Milk) says:

If you saw a deleted list on the More Actions menu, something else must be going on. Do you have Gears installed? (If so, could you disable it for RTM?) Are you using Firefox? (If so, can you open it in safe mode to see if that affects the situation? You can find instructions on opening temporarily in safe mode on Mozilla's site.)

Hopefully the tasks aren't actually deleted and you're just not seeing them because of a bad cache problem.

Let me know what you find!

Posted 2 years ago

g.garrido says:

Andrew,
Thanks for your response. I do have Gears installed and use Firefox. Won't RTM offline stop working if I disable Gears for RTM?

In any case, I was able to remember most of the tasks that were accidentally deleted, so I'm good now. I will keep in mind what you said if something like this happens again.

Guillermo.

Posted 2 years ago

andrewski (Remember The Milk) says:

Hi Guillermo,
We've been having some problems with the latest few versions of Gears (0.5.16.0 and later). If the site works with Gears disabled, we recommend keeping it disabled to prevent loss of data or problems like you're seeing.

We've posted some more details on our status blog where we'll post an update once we have a verified fix.

Sorry for any inconvenience! :(

Posted 2 years ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.