Forums / Help

aquariuso, thanks for reporting this -- we're checking into this and seeing if there are any issues on our side.

I don't know which method you're using to send direct messages, but it sounds like Twitter are currently experiencing some problems with their IM services (on their site it says they're working to restore services).

Posted at 9:46am on June 17, 2008

Yeah, it's prolly Twitter's problem. I'm not using IM (that's been down for about two weeks); I've tried from SMS and from twitter.com, and no luck.

(This was a forum post rather than a bug report because I figured it might just be me rather than everyone!)

Posted at 12:13pm on June 17, 2008

mikestern

i do not see RTM's reminders as received messages in twitter, wonder if tthat helps figure out where the communication error is

Posted at 7:28pm on June 28, 2008

For what it's worth, I'm experiencing the same thing as aquariuso.

Posted at 11:34pm on July 3, 2008

same here, i'm receiving no reminders. tried to stop following / refollowing rtm on twitter, no help. emily, have you got any news? :)

Posted at 9:50am on July 4, 2008

forgot to mention that tasks are created correctly, but I get no confirmation, nor reminders.

Posted at 9:54am on July 4, 2008

For anyone experiencing problems with Twitter, could you please submit a Twitter issue report via our support system?

Your report will give us the information that we need (such as Twitter username) to investigate the issue.

We're not aware of any current issues with Twitter from our side, and we've had at least one case that we've investigated where we are sending the messages over to Twitter but unfortunately they don't reach the user (so unfortunately it sounds like there may be some issues on the Twitter end :(

In any case, if you submit a report we'd be happy to check things out with your account on our end, and we can let you know if it's something that you need to report to Twitter.

Thanks!

Posted at 8:11am on July 7, 2008

Thanks to everyone who's submitted reports so far -- we've checked into this and everything looks to be fine on our end (we're sending messages over to the Twitter side).

Unfortunately it looks like there's something not working on the Twitter end (it sound like they're limiting their API capacity again, which could be causing issues).

We're reporting this to Twitter, but you can also let Twitter know that your account is affected and you're not receiving direct messages from rtm on Twitter.

Posted at 2:08pm on July 8, 2008