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Can't login RTM via KDDI au mobile phone since May 22

mrmt says:
Hi,

I'm using RTM via Safari (OS X), Firefox (OS X, Windows) and KDDI au W53S, an wap/xhtml based mobile phone.
http://www.au.kddi.com/english/product/lineup/w53s/

Since last week, it happened to me that I can't login to RTM, via W53S.

I've checked the situation and found that;

1) SSL certification of common name 'm.rememberthemilk.com' has renewed at May 22.
2) With this cert, KDDI au W53S denied to access http://m.rememberthemilk.com

Has RTM changed the spec/class/etc of SSL cert?

Japanese mobile phones have ability to access https site, but their certs of browser side are limited to some cert providers. They DENIED access to https site that doesn't match their internal certs. Many of Japanese mobile phones happened to meet this trouble, since May 22, I think.

Thanks in advance,
Posted at 2:52am on May 28, 2008
emily (Remember The Milk) says:
The SSL certificate we are using is widely supported on Japanese phones, but unfortunately some au phones are having problems with it. :(

Would it be possible to contact us off the forum? It would be great if you could test something on your phone for us, so that we can fix this for au users.

Thanks! :)
Posted 15 years ago
mrmt says:
Ok, I'll contact you. Thanks for your quick reply!
Posted 15 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.