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freeze when syncing

db411 says:
I just downloaded RTM for my iPhone, the first time I opened the app a progress bar appeared that says "Syncing". Its been frozen for a good hour now, Any ideas?
Posted at 11:09pm on February 27, 2014
andrewski (Remember The Milk) says:
Hi db411,
Sorry the app hasn't worked for you!

We've seen this happen to a few different users, and have a fix in place that will be available in the next update. Sorry for the inconvenience.

In the meantime, here's how you can fix this:
* Start the app and log in. (No need to reinstall.)
* If the freeze happens again, quit the app with these steps from Apple.
* When you start the app again, it should open successfully and show you your tasks.

Hope this helps! Let us know if you have any further problems getting into the app.
Posted 9 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.