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iPhone app keeps logging out

psionmark says:

Anyone else getting this? Since the last app update, it regularly logs me out, which it's never done before.

Posted at 9:27am on June 11, 2013

brendan Pro says:

Hi psionmark,
Can you contact us via email about this so that we can get more details? Particularly, can you tell us if you're being prompted for both a username and password, or just a password?

Thanks!

Posted 10 months ago

suzannekuhn Pro says:

This is happening to me, too. I am prompted for just a password, but it's annoying, because I use RTM several times an hour, 18 hours a day. I just emailed your Help desk, too.

Posted 10 months ago

psionmark says:

Getting it on the iPad, too. It's only since the last app update.

Posted 10 months ago

andrewski (Remember The Milk) says:

Hi suzannekuhn,
We got your message and replied back to you. Let us know if you didn't receive it.

Sorry about this inconvenience and thanks for reporting it to us!

Posted 10 months ago

nels Pro says:

Same (probably) issue. I've sent an email with more details.

Posted 10 months ago

bruleee Pro says:

I've had this issue ever since I signed up (past 2 weeks or so) - but when I see the login screen... I just ignore it, restart the app, and open it up and it's back in.

Posted 10 months ago

andrewski (Remember The Milk) says:

Hi nels,
I received your message and wrote you back. Thanks for reporting this, and sorry to you for the inconvenience as well!

Posted 10 months ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.