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iPhone app keeps logging out

psionmark says:

Anyone else getting this? Since the last app update, it regularly logs me out, which it's never done before.

Posted at 9:27am on June 11, 2013

brendan Pro says:

Hi psionmark,
Can you contact us via email about this so that we can get more details? Particularly, can you tell us if you're being prompted for both a username and password, or just a password?

Thanks!

Posted 1 year ago

suzannekuhn Pro says:

This is happening to me, too. I am prompted for just a password, but it's annoying, because I use RTM several times an hour, 18 hours a day. I just emailed your Help desk, too.

Posted 1 year ago

psionmark says:

Getting it on the iPad, too. It's only since the last app update.

Posted 1 year ago

andrewski (Remember The Milk) says:

Hi suzannekuhn,
We got your message and replied back to you. Let us know if you didn't receive it.

Sorry about this inconvenience and thanks for reporting it to us!

Posted 1 year ago

nels Pro says:

Same (probably) issue. I've sent an email with more details.

Posted 1 year ago

bruleee Pro says:

I've had this issue ever since I signed up (past 2 weeks or so) - but when I see the login screen... I just ignore it, restart the app, and open it up and it's back in.

Posted 1 year ago

andrewski (Remember The Milk) says:

Hi nels,
I received your message and wrote you back. Thanks for reporting this, and sorry to you for the inconvenience as well!

Posted 1 year ago

This topic has now been closed automatically due to a lack of responses in the past 90 days.